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Marketing / Customer Service

Smashing Cleaning Services LLC

Posted on August 13, 2019

2 - 5 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Handling all aspects of the Customer Service including but not limited answering general questions and phone calls, sending and receiving faxes, making copies, correspondence:
deal directly with customers either by telephone, electronically or face to face
respond promptly to customer enquiries
handle and resolve customer complaints
obtain and evaluate all relevant information to handle enquiries and complaints
process orders, forms, applications and requests
direct requests and unresolved issues to the designated resource
manage customers' accounts
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
record details of actions taken
manage administration
communicate and coordinate with internal departments
follow up on customer interactions
2 – 5 years experience in customer service
Bachelor's Degree


Facilities Management

Keywords

Marketing / Customer Service

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Smashing Cleaning Services LLC


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Website http://www.smashingclean.com/Careers.html


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