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MDTotco Service Engineer (KSA)


Posted on July 13, 2018

3 - 4 years Eastern Province - Saudi Arabia


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Job Description

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Job Title : MDTotco Service Engineer
JOB PURPOSE : Complete MDTotco system installations, Investigate product problems and maintain the systems functioning as per MDTotco standard in order to achieve customer satisfaction.
• Repair, service, inspection and commissioning of all MDTotco products
• Installation / Upgrade DDS products
• Carry out the day to day operation and maintenance and monitoring of MDTotco Equipment for best performance.
• Provide activity report on a daily basis. Depending on the type of job, different reports (service report, service tickets ...) are required
• Provides detailed report about the inventory in stores location where assigned to on a weekly, monthly basis and when requested.
• Clean, test and repair parts/systems available in stores where assigned to
Performance Indicators :
• Provide clients Training on equipment operation and maintenance.
• Fast response (without crossing safety limits) to calls either from rias or the manager requests
• Workshop jobs might be requested, cleaning and arranging after work is completed is a must.
• comply with all NOV Health, Safety and Environment procedures and policies
• Ability to read instrumentation drawings and connect them correctly, laying down cables from one end to another.
• Ability to work alone and be a team player.
Job Context :
The service Engineer in full cooperation and agreement with the Supervisor / Service Manager is in charge of all MDTotco equipment on any given installation. Furthermore he carries out the day to day operation and maintenance of MDTotco Equipment & monitoring of equipment performance. He also is responsible for materials stock check and required documentation.
Also advise clients in the field on proper operating procedures and maintenance MDTotco products.
• Internal: Service reports submitted to the direct supervisor after every call
• External: Reports / inforngtion and support all customers as required.
Qualification : Bachelor's degree in mechanic / electrical engineering or equivalent.
Experience : 3 years instrumentation
Skill & Competencies :
• Basic Networking / ability to read basic electrical connections diagram / Instrumentation background.
• Completed classes in basic electricity and electronics, and be intensely aware of proper safety practices and procedures when dealing with and troubleshooting electrical circuits.
• Must be prepared for international travel
• Must be self-motivating individual
• The above list is not exhaustive and the individual may be required to carry out other tasks that Management feel are considered reasonable within the context of this role.



Instrumentation Troubleshooting Monitoring Networking Electrical Engineering Customer Satisfaction International Travel Electricals Incharge Electronics


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