International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
IMC in Jordan one of big responsible agencies for primary and secondary care service provision in both Refugees camps, and responsible for provision of reproductive health services in urban, works with the ministry of health on building the capacity and extend the services to refugees and host community.
The Medical Coordinator is primarily responsible for vision, strategy and technical oversight of programs, including technical design, implementation and management of the health programs at national level. He/She, hereafter referred to as he will work in collaboration with the senior management team and health teams in the field to deliver high-quality health services to the targeted beneficiaries. He will make frequent visits to the field sites to ensure the highest standards of service delivery. He will ensure high-quality clinical services in all IMC-supported health facilities. He will monitor service quality, ensure that all staff are trained and well-supported, pharmaceuticals and other medical supplies are properly managed, and apply clinical-level data to national-level quality improvement efforts. The Medical Coordinator will represent IMC in the national Health coordination meetings, Health Forum and other technical working groups.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.
Technical Monitoring and Program Quality
• The Medical Coordinator is overall responsible for the appropriateness and quality of medical interventions conducted by IMC projects. He is expected to identify and work on removing barriers to enhance patient safety, effective medical care, and improved patient-centred activities.
• Work closely with the Deputy Country Director and the Program Managers to ensure smooth running of health programs and provide technical supervision support to the organization s health programming activities.
• Ensure activities are consistent with established best practices, acceptable international (WHO/SPHERE) and national standards as well as ensure programs across different sites in the country are of comparable quality by encouraging transfer of good practices form one field site to another.
• Ensure health programs utilize standardized protocols, policies and guidelines according to the IMC s mimimum standards, contextualized to Jordan mission.
• Work closely with the Deputy Country Director, senior management and field teams to determine the operational needs of the medical programs within the scope of the grants.
• Oversee the collection and timely reporting of data and statistics for all programs (including objectives, indicators and outcomes of health programs) according to internal and donor requirements
• Review monthly field and donor reports and ensure appropriate follow up and decision making on data relevant to the organizations health programs.
• Ensure all stakeholders, including senior management team, the Health Technical Unit and donors are provided with updates, following the established reporting structures.
• Work with senior management team, field teams, regional desk and the Technical Unit in strategic planning for future health programs.
• Work with program coordinator and management team to draft concepts for future funding following the protocols and formats of each relevant donor
• Provide technical input during proposal development and technical reviews, and feedback to the field to improve the quality of the final proposals
• Strive to ensure as much as possible different health related sectors (Mental health, WASH, Nutrition, and GBV) are integrated into proposed programs.
• Work closely with the Deputy Country Director and field teams to determine the operational needs of the health department within the scope of the grants and budgets and ensure program deliverables are met according to the highest standards.
• Provide input for monthly field reports in order to provide donor reporting, analyze trends, and adjust the programs as needed
• Work with government health authorities and international agencies at the field level to ensure implementation of standardized health programming.
• Work with the senior management and field teams to plan for future program directions in terms of beneficiary needs, new sites, and/or new programs
• Work with the program team to draft concepts for future funding following the protocols and formats of each relevant donor
• Attend health as well as other coordination meetings which are relevant to health department programs and communicate relevant information to the senior management team.
• Ensure maximum visibility of the agency amongst the NGO community
• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organization s Code of Conduct, ethics, values and stand-point with regard to internal and external actors
Human Resources Management
• In close collaboration with the HR Coordinator, participating in the planning, definition and sizing of the health-workforce in the mission and supervising the associated processes (recruitment, validation of medical staff, training/induction, evaluation, potential detection, development and communication).
• Coaching and directly supporting medical teams in the implementation of the medical activities.