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Medical Information Officer - UAE (Indian National)


Posted on March 19, 2018

2 - 3 years United Arab Emirates - United Arab Emirates

Bachelor of Pharmacy(Pharmacy). Any Nationality

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Job Description

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Job Description:
The Medical Information Officer will be responsible in achieving maximum sales profitability growth and account penetration within an assigned territory and/or market segment by effectively selling the company's products and/or related services, and personally contacts and secures new business accounts/customers.
Key responsibilities & Accountability:
Coverage (visits to) of the territory (number of HCPs and frequency of visit/HCP) as per the company-established territory management plan.
Determines the purchase of Julphar Life products by professional visits and presentations to pharmacists as per the marketing plan.
Organizes presentations and supply information on the characteristics of the Julphar Life products in pharmacies and distribution networks (as concerns prices, discounts, distribution network, commercial campaigns, product benefits as compared to those of the competition).
Identifies potential clients (types A+, A and B, C).
Reaches the company-established monthly goals on: sales vs. target, distribution, visibility and recommendation.
Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.
Demonstrates products to existing/potential customers and assists them in selecting those best suited to their needs.
Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the company products.
Researches sources for developing prospective customers and for information to determine their potential.
Develops clear and effective written proposals/quotations for current and prospective customers.
Expedites the resolution of customer problems and complaints.
Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
Analyzes the territory/market's potential and determines the value of existing and prospective customers' value to the organization.
Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
Supplies management with oral and written reports on customer needs, problems, interest, competitive activities, and potential for new products and services.
Participates in conference and conventions.
- Education
Bachelor's degree in Pharmacy or any related medical field.
- Experience:
Minimum 2 years of experience in OTC Business from a reputable pharmaceutical industry.
Experience in UAE is a must.
Preferably an Indian national
- Training:
- Specialized Knowledge and Skills:
Strong knowledge in enlisting products and connections with chain and retail pharmacies within UAE.
Good communication and negotiation skills in Arabic and English.
Must be self-motivated and able to work with a general level of autonomy and independence.
Knowledgeable in detail all characteristics, advantages and benefits of the product portfolio.
Knowledgeable to promote the Company's monthly commercial offers.
Key Competencies:
Accountability Communicating in Writing Communicating Orally Continual Learning Customer Focus Decision Making Flexibility Getting Results Initiative Innovation Interpersonal Skills

Pharma / Biotech / Clinical Research


Medical Information Officer - Service Logistics Distribution network OTC English Pharmacy Email Penetration Pharma Interpersonal skills


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Established in 1980 in the UAE, Julphar Gulf Pharmaceutical Industries is the largest generic pharmaceutical manufacturer in the Middle East and North Africa. Beginning its journey with the first stand-alone facility that produced 5 products, Julphar now operates 15 globally certified manufacturing facilities. Distributing medicines to more than 40 countries globally, the company maintains a broad range of product portfolio that includes categories such as Pediatric Primary Care, Wound, Anemia and Women Care, Cardiopulmonary Care, Consumer Care, Adult Primary Care, Gastro Care and Pain Management. The company holds the vision to be recognized as the leader for pharmaceutical products and contribute to a better healthcare in the Middle East and Africa region.

Julphar’s 13 facilities are based in the UAE while other manufacturing units are available in Bangladesh, Ethiopia and Saudi Arabia as a part of its international expansion plan. In 2012, the company also launched the only one of its kind Active Pharmaceutical Ingredient (API) manufacturing facility in the Middle East named as Julphar Diabetes, which supported its positioning among the largest manufacturers of insulin in the world. Julphar has bagged several awards and ISO9001 and ISO14001 accreditations. It works closely with regulatory bodies, such as the US Food and Drug Administration (FDA) and the UAE Ministry of Health (MOH) to ensure that all their practices are aligned with the international requirements.

Julphar employs around 3,000 people around the world and believes that its corporate results are achieved due to its dedicated employees. Working for Julphar offers an opportunity for career and personal development.

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