Membership Specialist

Client of Alliance Recruitment Agency

Employer Active

Posted 12 hrs ago

Experience

2 - 4 Years

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Title: Membership Specialist

Location: Sharjah
Job Type: Full-time

Job Summary
Dynamic and customer-focused Membership Specialist required to drive sales, support retention, and provide excellent service to members.

Key Responsibilities

  • Act as first contact for prospective members, conduct tours, and explain benefits.
  • Generate sales through outreach, referrals, and follow-ups.
  • Maintain accurate membership records in CRM/software.
  • Manage renewals, upgrades, freezes, and cancellations.
  • Build strong member relationships to support retention.
  • Collaborate with marketing and operations on promotions.
  • Meet and exceed monthly sales and retention goals.
  • Provide exceptional customer service across channels.
  • Maintain knowledge of all services and promotions.

Desired Candidate Profile

Qualifications & Skills

  • High school diploma (degree in Business/Marketing/Hospitality preferred).
  • Experience in sales or customer service (fitness industry preferred).
  • Strong communication and interpersonal skills.
  • Goal-oriented with proven sales success.
  • Proficient in MS Office and CRM tools.
  • Professional, approachable, and customer-focused.
  • Flexible schedule including evenings and weekends.

Company Industry

Department / Functional Area

Keywords

  • Membership Specialist

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