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MENA - 3PL (commercial carriers) management


Posted on January 13, 2020

10 - 15 years Dubai - United Arab Emirates

MBA/PG Diploma in Business Mgmt, Any Graduation. Any Nationality

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Job Description

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Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
This is your chance to make history.
Business area: Operations
We make sure Amazon gets value for money every time it buys non-inventory goods and services for its Fulfillment Centers (FCs) and corporate business. It s a fast-paced operation that supports growth and change, works with every department and is driven by Key Performance Indicators and there s plenty of healthy competition. We work individually and as part of teams, meeting regularly to cement our relationships and approach.
For more information about Amazon Operations, visit our micro site and click here: http://amazon-operations.eu
Role: MENA - 3PL (commercial carriers) management
The role will lead shaping the 3PL commercial carrier strategy for the region while also managing the cost and performance of 3PLs across UAE, KSA and Egypt.
We are seeking an experienced candidate to identify, create, develop and integrate innovative solutions and programs that lead to improvements in our Middle East outbound transportation network. The role would involve the following:
1. Laying out the commercial carriers strategy for Middle East; which carriers to we work with, what locations and at what cost
2. Standardize and improve ways to monitor the performance of the carriers; work with them to get more visibility into our systems through better tech integration
3. Build vendor relationships and negotiate rates with the commercial carriers to optimize costs
4. Work with internal stakeholders to drive improvements in customer experience, drive key metrics like DEA
As leader of this team, you will also be responsible for managing a team based of each country. The successful candidate will be creating new or improving existing processes that will increase delivery efficiency and decrease costs, developing innovative projects that drive improvements in our transportation processes, to include design, measurement, and performance.
We are looking for somebody who is keen on working in fast-paced environment, thinking of new and innovative solutions to increase the bar on customer experience, while also willing to go into daily metrics and deep dive into root causes. The role is a mix of strategic, tactical and operational aspects.
Responsibilities will include: Maintain weekly metrics, carrier score cards, and day-to-day carrier performance; innovate on processes to streamline the outbound from the FCs, recommend and implement process changes to increase efficiency; clearly communicate goals, roles, responsibilities, and desired outcomes to cross-functional project teams. The position will require working closely with external clients, internal stakeholders, IT and business groups.

Internet / E-commerce / Dotcom


Desired Candidate Profile

10-15 years of Logistics experience working with freight forwarders / carriers
Ability to think and react in a high-energy environment
Outstanding customer insight
Excellent communication skills
Influencing, negotiation skills and and strong business judgment
Numerical and analytical aptitude
Written and verbal communication skill
MS Office; SQL preferred
MBA in Supply Chain Preferred


MENA - 3PL (commercial carriers) management


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Founded in the year 1994, Amazon is one of the leading e-commerce and cloud computing companies in the world. Headquartered in Seattle, USA, the company has grown to become one of the largest Internet retailers in the world. It offers separate retail websites in the United States, Mexico, Canada, UK & Ireland, Italy, Germany, France, Spain, Australia, Netherlands, Brazil, China, Japan, and India. Its portfolio of retail products ranges from e-books to software, video downloads/streaming, MP3 downloads/streaming, electronics, video games, apparels, food, jewelry, toys, furniture, and more. Over the years, it has also ventured into the manufacturing of consumer electronic devices.

The company’s mission is to become a brand name that’s synonymous with having a customer-centric approach. Towards this end, it is committed to basing its goals, actions, projects, and future plans keeping the customers at the top of its mind.

Amazon is one of the most sought-after companies among job seekers. The company believes in continually evolving and offers a great work environment that motivates the employees to derive meaningful results. With plans to expand its operations further, the company is constantly on a lookout to add more hardworking and bright individuals to its team.

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