Merchant Sales & Relations - Sr. Officer Gulf Bank Posted on April 29, 2019 1 - 2 years Al Kuwait - Kuwait Diploma. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB * Job Purpose: To acquire new merchants and support allaspects of sales, installation and administration.a)Sales ManagementFollow all relevant procedures and instructions so thatwork is carried out in a controlled and consistent mannerApproach new merchants to achieve POS & PGW salestarget. Ensure installations, replacement or additionalterminals proceed in line with timeframe and merchant requirements with theteam leaderTraining and maintain relationships with merchants thatassigned as per Unit List.Ensure the daily visit report is updatedPerforms other related duties as assigned.b)Customer Relations- Action merchants' and customers request for installations,replacements etc- Follow after the installation procedure for visiting themerchant to provide training.- Carry out monthly relationship visits and address issues- Summarise or escalate merchant issuesc)Internal Service Management- Meet branches POS & PGW requirements through branchvisits- Follow up with branches to ensure timely resolution ofproblems/maintenanced)Reports & Coordination- Provide information and reports on number and status ofmerchants- Carry out administration related to merchant acquisitionsand merchant issuesGenericAccountabilities:e) Corporategovernance & compliance: Work fully within riskpolicies & procedures and all compliance regulations Company Industry Banking / Financial Services / Broking Department/Functional Area Sales / Business Development Desired Candidate Profile a) Education/ Qualifications: Advanced Diploma / Diploma in BankingOperations or equivalent certificationb) Knowledge: Basic knowledge ofMasterCard, Visa and Amex card products, functionality & rulesc) Experience:1 - 2 experience inSales relating to a credit card business environment and basic knowledge ofMasterCard, Visa and Amex card products, functionality & rulesd)Accreditation / Licensing: N/Ae)Generic & Specific Skills:Knowledgeof MS OfficeBilingualin Arabic and EnglishGoodCommunication skillsTelephoneEtiquettesInterpersonal Skills Keywords MS Office Licensing Service management Team Leader Training Corporate governance Interpersonal skills Customer relationship Banking operations Sales management Relationship REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Senior Sales Officer Jobs also searched Senior Sales Officer Jobs Sales Executive Jobs Relationship Officer Jobs Sales Jobs Sales Management Jobs Banking Operations Jobs Customer Relationship Jobs Gulf Bank View Contact Details Contact Name/ Designation: - Website https://gulfbank.taleo.net/careersection/ex/jobdetail.ftl?job=16045&lang=en Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?