Mid-Senior Experience Designer (UX)

Kyndryl

Employer Active

Posted 10 hrs ago

Experience

5 - 10 Years

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As part of a multidisciplinary team, you ll lead UX design activities that connect insight, imagination, and execution.
You will:

  • Conduct user research to uncover needs, pain points, and opportunities.

  • Create personas, journey maps, and information architectures that turn complexity into clarity.

  • Design wireframes, prototypes, and interaction patterns that bring ideas to life.

  • Work on the next generation of interaction, interface, and methodology to take experience into the next era

  • Facilitate co-creation workshops and usability tests with clients and users.

  • Collaborate closely with Creative Technologists, developers, and Consult Partners to balance desirability with feasibility.

  • Advocate for accessibility and inclusive design, ensuring every experience works for all users.

  • Communicate ideas through clear storytelling and visuals that inspire alignment and action.

  • Champion human experience throughout the full design lifecycle from discovery to delivery, always attentive to the impact your decisions make on people, society and planet.


Desired Candidate Profile

Who You Are You re good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you re open and borderless naturally inclusive in how you work with others.
Required Skills and Experience

  • 5 + years in UX / experience design or a related field, with a strong portfolio of enterprise or innovation-studio projects.

  • Deep understanding of user-centered design, interaction design, and usability testing methods.

  • Comfortable facilitating co-creation sessions and presenting to clients.

  • Direct experience with AI, agentic AI/UX and data-driven design is preferred.

  • A POV on how AI can drive human-centered design and co-creation.

  • Experience with emerging AI assistants (Figma Make, MiroAI, Adobe Firefly, Lovable, etc)

  • Fluent in Figma or Sketch, or similar prototyping tools.

  • Knowledge of WCAG guidelines, the EU Accessibility Act and inclusive design principles.

  • Experience working with developers / product managers to translate research into delivery.

  • Excellent communication skills in English and Arabic

Company Industry

Department / Functional Area

Keywords

  • Mid-Senior Experience Designer (UX)

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