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Mobile Phone Technician

Q-Express Documents Transport

3 - 4 years Dubai - United Arab Emirates

Secondary School. Any Nationality


, Posted on May 9, 2018 1 Opening

Job Description

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Achieves personal production targets while maintaining the required repair quality standards.
Performs all repairs, rework, test and documentation steps necessary to proceed.
Troubleshoots down to the component level, repairs and documents all failures.
Responsible for fault finding, repair, service and installation of mechanical equipment.
Refurbishes mobile phones, wireless devices and other related models.
Repair to include: Hardware level 1, 2, & 3 including Software Applications.
Implements locking/unlocking, language change and profiling of mobiles.
Disassemble/reassemble down to board and component levels.
Repairs accurately.
Handles customer requests for technical assistance (walk in).
Operates to require Company standard.
Completes repairs to the required standard and returns them within SLA which is 2 days.


Industry Type : Internet / E-commerce / Dotcom
Functional Area : Installation / Maintenance / Operations / Repair

Desired Candidate Profile

With 3 years minimum experience in repairing Mobile phones.
At least high school graduate.
Can communicate well in English. With UAE experience in the same role.

Keywords

Service Wireless English Rework Mobile phones Application software Quality standards Installation Mechanical Hardware

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Q-Express Documents Transport

Founded in the year 2005, Souq.com is one the largest e-commerce sites in the Arab world. The award-winning retail business and an online marketplace allow SMEs, merchants, brands and distributors to distribute their products online. The website claims to attract over 35 million visits to its cat alog which features over 1.5 million unique products from 30 different categories. Some of the most popular product categories featured on the website are consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products. The company has its offices in UAE, Egypt, Saudi Arabia and Kuwait. It also has Product and Engineering centers in India and Jordan.





Souq has an employee base of more than 3,000 employees. The company offers competitive salaries and benefits to all its employees. Being a strong believer of employee-employer partnership, it promotes skill training, leadership development, and personal transformation to help them learn and grow along with the business.



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