• Lead the MEL reporting by preparing well-structured comprehensive and analytical reports, including the evaluations, PDMs and assessment reports.
• Lead on writing the MEL section updates in all monthly/quarterly donor reports.
• Ensure all programs are reporting accurate beneficiaries numbers as per provided guidelines and establish systems to report SADD data.
• Perform thorough analyses (mainly quantitative, and also qualitative). These analyses are expected to inform the programs department about current indicators status as well as any factor that may be contributing or hindering the achievement of impact indicators.
• Act as a link between MEL system processes/results and reporting, feeding information to online systems to help ensure accurate information is incorporated into all reports and information products.
• Based on analytical findings, advise the PaQ Manager and Management team on how certain program changes or additions might affect the program s objectives.
• Review or edit information in reports as requested and required.
• Produce analytical summaries: graphs, charts, and tables as requested to fulfill reporting requirements.
• In collaboration with programs team, ensure that Success Stories are collected, finalized and shared.
Staff Management and Capacity Building
• Agree staff development and performance plans for team and timely conduct performance review and feedback sessions.
• Train field team/partners on qualitative and quantitative data collection tools, and other processes as required.
• Identify capacity gaps and schedule relevant capacity building events for all MEL staff.
• Support M&E field officers on conducting trainings for M&E field assistants, and program field team.
• Follow up on trainings by mentoring staff/partners to develop identified technical skills one-on-one.
• Assist the team in improving MEL initiative by identifying good practices, field tested lessons learned, and creative recommendations; share with and encourage staff to incorporate these in their daily work.
Learning and Reflection
• Ensure that FFP/OFDA program is actively capturing lessons learnt and best practices and are being incorporated in program design and development.
• Facilitate periodic reflection sessions across all programs and promote culture of self-learning and efficient planning.
• Make sure that MEL findings and analysis are shared and accessible online.
• Facilitate monthly progress review and planning meetings under the said grant with the relevant Program teams.
Coordination and Support to Other NES Programs and MEL Team
• Ensure adequate collaboration with PAQ Manager and NES team for MEL across all grants and to maximize resource efficiencies and learning opportunities.
• Support for any other task assigned by supervisor whenever needed.
Code of Conduct
• Ensure all field and office based activities are conducted in full respect to the humanitarian principles and in organized and dignified way.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Maintain oversight of access provisions to ensure Mercy Corps continued ability to access our most vulnerable and hard-to-reach beneficiaries;
• Stay abreast of political and military dynamics across NES and Syria in general by regularly reviewing the Humanitarian Access Team and other Advisors analysis of security to feedback on current and future program setups;
• Coordinate with the Area Director on crucial events, high-risk periods and incident reporting.
• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
1 MEL officer and 2 MEL assistants
Reports Directly to: PaQ Manager
Works Directly with: NES MEL Team, WoS PaQ Team - FSL TA, Gender and Protection TA, IMS Team, Area Director of Programs, Humanitarian Director, Program Managers, Grants Manager, Security Manager
KNOWLEDGE AND EXPERIENCE
• Bachelor s degree in research methods, social sciences, economics, epidemiology, related education sector or other relevant field required; and an advanced degree is a plus.
• Minimum 4 years of experience in similar positions with an international organization
• Experience in digital data gathering platforms (Ona, Survey CTO, KOBO, ComeCare etc)
• Minimum 4 years experience in planning, monitoring and evaluation of projects/programs (designing logframes, Indicator plans, evaluations, assessments).
• Minimum 4 years experience in working with quantitative and qualitative data (survey designs, sampling, data analysis).
• Proven experience in remote data collection and data management.
• Proven report/research writing skills are required (an evidence of previous writing samples might be requested).
• Demonstrated experience in working with FFP/OFDA grants/projects would be an advantage.
• Excellent oral and written English skills required, proficiency in Arabic preferred.
• Proficiency with the following is required: Excel, Access, and statistical packages including Stata, R or SPSS.
• Experience in qualitative data analysis software is a plus.
• Experience with GIS tools like QGIS, ArcGIS or Google Earth Pro is and advantage.
The successful MEL Specialist will have excellent communication and interpersonal skills, demonstrated attention to detail, and will be committed to working with Mercy Corps stakeholders. S/he will be highly motivated, and capable to work with very minimum direct supervision. S/he will have the ability to work under pressure, willingness and ability to quickly learn new information/concepts and implement them and will be a strong team player with initiative and positive attitude towards problem solving. The successful candidate will possess a learning approach to work with excellent capacity building skills, attention to detail and patience to double check data results. S/he will be a self-starter, multi-tasker, solution-seeker and innovator.
Living Conditions/Environmental Conditions