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Job Description
Roles & Responsibilities
- Manage the entire relocation process, from initial planning to execution, ensuring the efficient utilization of company resources. Work closely with the company's crew members and transportation team to ensure timely and safe delivery of goods to the desired destination.
- Handle and coordinate with overseas agents and Shipping lines / Air lines for up-to date rates and customs regulations.
- Prepare costing for all transactions and services
- Updating relevant databases monthly and weekly.
- Handle the process in alignment with FIDI requirements.
- Liaise with clients to understand their moving requirements, schedule services, and coordinate logistics internally to ensure client satisfaction and address any concerns promptly.
- Maintain 100% compliance and accuracy in inputting all internal operating systems data in line with the responsibilities of the position.
- Liaise with all third party suppliers when necessary while acting in the best financial / operational interests of the branch.
Desired Candidate Profile
- 1-5 years experience in customer services – relocations
- Ability to maintain confidentiality and display tact and discretion at all times.
- Ensure tasks are completed within timelines to a high degree of accuracy and professionalism.
- Ability to work efficiently in a high pressured environment.
- Proficient computer skills with experience using Microsoft Office including Word, Excel, PowerPoint, Outlook, Publisher or equivalent.
- Strong communication and presentation skills.
- Cultural sensitivity and awareness.
Employment Type
- Full Time
Department / Functional Area
Keywords
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dnata logistics
dnata logistics is an international freight forwarder and logistics provider, located in Dubai (UAE). dnata logistics is owned by dnata - Emirates Group and operates under the license of Dubai Express (L.L.C.) and offers a wide range of international and domestic transportation- and logistics services. We provide seamless integration of various transportation modes such as Seafreight, Airfreight and Roadfreight, as well as diversified logistics services in Warehousing, Material Handling, (Re-) Packaging with 24/7 security service . dnata logistics is able to deal with every type of transportation job, beginning with worldwide door-to-door delivery including custom clearance and special goods handling for bulky, dangerous or perishable goods.
Read MoreVijith Vadakkettil - HR Manager
Dubai, UAE PO Box 2553, Dubai, United Arab Emirates (UAE)
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