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Experience
0 - 5 Years
Monthly Salary
AED 1,800 - 4,200 ($487 - $1,135)
Job Location
Education
Intermediate School
Nationality
Indian, Nepali, Pakistani
Gender
Any
Vacancy
30 Vacancies
Job Description
Roles & Responsibilities
Customer Service Representative – On-Site (Dubai)
Are you passionate about helping customers and solving problems efficiently? We're looking for enthusiastic and dedicated Customer Service Representatives to join our dynamic team in Dubai.
Location: Dubai (On-Site)
Job Type: Full-time
Experience: 0 – 2 years (Freshers Encouraged to Apply)
Key Responsibilities:
1. Handle customer inquiries via phone, chat, and email with professionalism and accuracy
2. Assist users with account-related issues including transactions, logins, and verifications
3. Resolve complaints by providing appropriate solutions and alternatives within time limits
4. Follow communication procedures, guidelines, and policies
5. Maintain accurate records of interactions and transactions
6. Provide timely feedback to internal teams for continuous improvement
7. Ensure high levels of customer satisfaction through exceptional service
8. Maintain a thorough understanding of product features and updates
Desired Candidate Profile
Key Skills & Requirements:
1. Strong problem-solving attitude with customer-first approach
2. Ability to multitask and work in a fast-paced environment
3. Basic knowledge of customer service tools and CRM systems is a plus
4. Positive mindset, team spirit, and eagerness to learn
Why Join Us?
1. Attractive salary, appraisals & promotions.
2. Clear career progression path – Promotions and higher designations based on performance
3. Fast-track your career with future growth opportunities
4. Supportive work environment that encourages skill development and innovation
5. Be a part of a passionate team bringing the best to the table
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
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Superbytes
Superbytes is one of the fastest growing IT company in diversified fields including Digital marketing, Outsourcing, IT Consulting
Vaishali - Project Lead
Near DIFC, SZR, Dubai, Dubai, United Arab Emirates (UAE)