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Network Voice Administrator

Computer Network Systems

Posted on November 7, 2019

7 - 10 years Dubai - United Arab Emirates

Bachelor of Science(Computers). Any Nationality

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Job Description

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• Providing support for all infrastructure management services.
• Providing support, training and workforce management.
• The candidate should have good knowledge focused on Unified Communications.
• Hands-on experience configuring and supporting Cisco UCM, Attendant Console, Contact Center Express, MeetingPlace, WebEx, etc.
• Vast knowledge of VoIP protocols such as H.323, SIP, RTP/SRTP
• Experience with TDM (T1/E1 and PRI) and PSTN Connectivity and troubleshooting with Telco.
• Strong knowledge of Cisco products such as Endpoints, Voice gateways/SRST and Analog gateways.
• Working closely with Cisco TAC on complex issues and unknown bugs
• Knowledge on switching and routing concepts.
• Handling incident and change requested by users.
• The candidate should have experience with Windows Server operating systems.
• Knowledge on Voice Recording servers, FAX server is an advantage.

IT - Software Services

IT Software

Desired Candidate Profile

Candidate Qualifications & Experience
• BSc in Computer Application, Electronics/Computer Engineer or related field.
• Minimum 8-10 year of experience in Network voice administration
• Good knowledge of overall infrastructure technical knowledge & troubleshooting methodologies
• CCNP & CCNA certified.
• Strong Trouble shooting skills.
• Strong written and oral communication skills.


VOIP Engineer CCNA Ccnp Certified

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Computer Network Systems

CNS Middle East has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. Being a pillar in the technology industry and innovation, CNS provides integrated solutions for all customer vertical needs and digital transformations. CNS covers three main pillars of the IT industry: Banking & Financial Service Insurance (BFSI), Technology & Innovation Partner (TIP), and IT Outsourcing services (ITO).

Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing. CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners.
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Name/ Designation:
Bhavana Dalal - NA

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