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Night Auditor- Dubai

Samaya Hotel Diera, Dubai

2 - 3 years Dubai - United Arab Emirates

Any Graduation. Any Nationality


, Posted on March 6, 2018 1 Opening

Job Description

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1.1 Directly communicate with the Asst Night Manager and Night Manager regarding all points concerning the Front Desk and the Guest Service.
1.2 Communicates and keeps in touch with hotel guests as well as his/her
colleagues of competitor hotels.
1.3 To ensure under the guidance of the Asst Night Manager and the Night Manager that the highest level of service is provided to all guests and clients of the hotel to maximise guest satisfaction.
1.4 To ensure that guests are welcomed to the hotel in a warm and friendly Manner
1.5 To be competent in reference to the services and facilities of the Hotel and actively promote and sell,
1.6 To be fully conversant of payment of services, registration of guests, security and emergency procedures as well as data protection and ensure they are complied with at all times
1.7 To ensure that the highest of guest service is delivered ensuring that follow up is made for all guests requests.
1.8 To be able to complete check-in and check-out in accordance with the Front Office SOP Manual and company practice.
1.9 To check thoroughly the daily work of all receptionists ensuring all completed work is forwarded in the correct manner to the accounts department.
1.10 To effectively print all necessary reports and ensures distribution to the relevant departments
1.11 To complete all other tasks set by the Night Manager/Asst Night Manager in addition to the Shift check-list.
1.12 To be able to deal with all out of hours reservations in the correct manor to maximize revenue, in accordance with the FO SOP


Industry Type : Hotels / Hospitality
Functional Area : Accounts / Taxation / Audit / Company Secretary

Keywords

Night Auditor Front office English Front desk guest satisfaction Guest service HP data protector Views Security Business Executive

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Samaya Hotel Diera, Dubai


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