Night Manager (Arabic Speaker) Mandarin Oriental Hotel Group Posted on July 5, 2018 1 - 2 years Dubai - United Arab Emirates Bachelor of Hotel Management(Hotel Management). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Responsibilities • Departmental: • Ensure proper, efficient and profitable functioning of the overnight shift. • Ensure supervision of overnight cleaners. • Ensure supervision of all other Hotel overnight staff in other areas • Maximize room revenue and occupancy by effectively controlling rates and availability. • Clarify duties and responsibilities of overnight Front Office colleagues and ensure that work processes are in a logical order. • Ensure proper staffing at all times. • Ensure that Legendary Quality Standards, policies and procedures are properly understood and followed through. • Ensure and maintain a very high standard of personal hygiene, behaviour and grooming standards of staff. • Handle all guest complaints and comments relating to the department tactfully. • Cooperate and coordinate teamwork with other departments. • Perform any other reasonable duties as required by the Front Office Manager or management of the Hotel. • Ensure proper handover of his/her shift to the incoming supervisor/Assistant Front Office Manager and/or Front Office Manager, thus to ensure the quality of our standard and most of all, the safety of the hotel, its guest and colleagues at all time. • Handle all incoming reservation calls and walk in reservations. • In charge of the daily SMS night run as well as the Agylisis night run. • Responsible of the first accounting run (daily credit card receipts, paid outs, cash receipts and currency). • Receives and checks daily F&B billings. • In charge of end-of-month closing (SMS and Agylisis). • Ensure that all night audit functions are completed efficiently. • Creates daily Handover for colleagues. • Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct. Education & Certificates • Senior High School qualification or equivalent • Degree in Hospitality or Hotel Management is an advantage Experience • Minimum 2 years experience working in a 5-star hotel environment. • A minimum of 1 year of Night Manager experience. • Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex. • Previous experience working in the Middle East is an advantage. • Hotel pre-opening experience is an advantage. Skills • Ability to understand guest needs and expectations and to deliver superior customer. • Perform job with attention to details and the ability to organize and handle multiple tasks effectively. • Clear communication; effective verbal and written communication skills in English. Arabic is an advantage. • Proven ability to successfully motivate and lead a team. • Ability to plan and organize large projects. • Ability to prepare departmental reports. Company Industry Hotels / Hospitality Department/Functional Area Administration Keywords Hospitality Management Auditing Staffing Quality Standards Incharge Supervision Reservation Supervisor REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Night Manager Jobs in Dubai Administration Jobs in Dubai Night Auditing Jobs in Dubai Hotel Management Jobs in Dubai Front Office Management Jobs in Dubai Hospitality Management Jobs in Dubai MS Office Jobs in Dubai Night Manager Jobs in UAE Administration Jobs in UAE Night Auditing Jobs in UAE Hotel Management Jobs in UAE Front Office Management Jobs in UAE Hospitality Management Jobs in UAE MS Office Jobs in UAE Night Manager Jobs Administration Jobs Night Auditing Jobs Hotel Management Jobs Front Office Management Jobs Hospitality Management Jobs MS Office Jobs Mandarin Oriental Hotel Group View Contact Details Contact Name/ Designation: - Website http://careers.pageuppeople.com/800/cw/en/job/500596/night-manager-arabic-speaker Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?