Program / Department Summary
In the Middle East, Mercy Corps supports a wide range or programming, including programming with a significant focus on adolescents and youth, recognizing that the impact of the crisis in Syria and Iraq has a disproportionate impact on young people, as well as the pivotal role of youth to stabilization and sustainable development across the region. As a result, the agency invests in learning and coordination across country programming, development of new and creative approaches to address these unique needs, serves in leadership positions at the regional level to influence funding and opportunities for youth as well as invests in quality programming.
At the regional level, Mercy Corps serves as a co-lead of the regional No Lost Generation (NLG) initiative alongside UNICEF, Save the Children and World Vision. NLG is a concerted effort by donors, UN agencies, NGOs and governments to ensure that children and young people affected by the crises in Syria and Iraq have access to education and protection, as well as opportunities to engage positively in their community and society. Initiated by key humanitarian donors in 2013, the initiative is comprised of programming and advocacy under three pillars: Education, Child Protection and Adolescents & Youth and covers Syria, Lebanon, Jordan, Turkey, Iraq, and Egypt.
General Position Summary
Mercy Corps seeks a skilled and dedicated [Learning Coordinator] to support quality programming for adolescents and youth at the regional level. The role will be responsible for facilitating and managing knowledge and learning across Mercy Corps adolescent programming and is also responsible for providing co-leadership of UNICEF s No Lost Generation initiative.
The role will manage knowledge and learning strategies both through coordination with country teams and with NLG partners across the response.
In particular the role will lead coordination and quality programming through focused support to Jordan, Lebanon, Iraq and Syria teams implementing Mercy Corps distinctive Profound Stress and Attunement model. The role will be responsible for managing the overall learning agenda across country programs while also providing technical support to core areas of program implementation.
In addition, as co-lead for the No Lost Generation, the role will lead the knowledge management outcomes across NLG agencies to develop quality, coherent No Lost Generation programming, working with UNICEF, co-lead agencies and partner NGOs.
Essential Job Responsibilities Research & Learning
• Oversee strategy and roll-out of Mercy Corps adolescents learning agenda in NLG countries, inclusive of Syria-specific adolescent research
• Support identification of additional research opportunities and oversee revision and adaptation of well-being tools and measurements
• Co-develop knowledge management strategy for No Lost Generation initiative with support of implementing partners
• Maintain and develop shared library of tools and resources for country teams to access shared curriculum and resources
• Ensure MEL systems and results are feeding into learning opportunities and research that support program quality and impact
Collaboration & Networking
• Lead Mercy Corps engagement with No Lost Generation leads and NLG partners inclusive of UN, INGO and private sector actors
• Build partnerships to increase quality and impact of Mercy Corps programming at the regional level with a focus on outcomes for adolescents and youth
• Represent Mercy Corps at regional and global events and specifically at NLG events, meetings, and other key representation opportunities
• Facilitate connections across Mercy Corps teams inclusive of offline and online opportunities for regular connections and learning opportunities
• Ensure all interventions adhere to Mercy Corps Gender Policy, Do No Harm principles, and beneficiary accountability standards.
Program Quality and Capacity Development
• Support country offices to improve the quality of adolescent and youth programming
• Support development and implementation of quality systems and measurements across Mercy Corps adolescents and youth programs
• Oversight and management, including roll-out, of the Profound Stress and Attunement approach across countries and oversight of other core technical approaches within and across programs
• Create, maintain and systematically update a training needs agenda and material.
• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.
• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
• Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Reports Directly To: Deputy Regional Director, Middle East
Works Directly With: Mercy Corps adolescent focused programming in Jordan, Lebanon, Iraq and Syria, No Lost Generation co-leads (UNICEF, World Vision, Save the Children), NLG partners, and other regional stakeholders as identified
Industry Type :
NGO / Social Services / Community Services / Non-Profit
Functional Area :