Office Assistant General Consult UAE Posted on August 3, 2018 2 - 3 years Dubai - United Arab Emirates Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB A well-known Shipping and logistics company requires talented energetic and self-motivated individual to fill the following Customer Service position:-Customer Service Staff-Office AssistantPrevious experience in Freight forwarding/shipping/ logistics is highly preferred.Job Description:-Build strong and lasting relationships with customers and provide second-to-none customer service.-Take full responsibilities and end-to-end ownership of customer shipments and issues.-Engage in constructive problem resolution and provide solutions.-Act and communicate proactively and keep customers informed of any issues or changes in the booking.-Address root causes and seek continuous improvements constantly look for ways to improve work processes.-Work independently and assist the team in realizing goals and standards share knowledge and best practices.-Take responsibility for the execution of shipment life-cycle process including cross-functional coordination.-Adhere to standardized processes and tasks without compromising customer experience.Requirements:-Preferably a Graduate with excellent communication skills.-Minimum 2 Years relevant experience.-experience in MS Office (Excel, Power Point), ERP and Gmail and Google drives.-Previous experience in Freight forwarding/shipping/ logistics is highly preferred.-An excellent team player.-Able to work under pressure.-Well organized, efficient and effective.-Strong interpersonal and communication skills.-The ideal candidate will be a person who has strong business, market and customer understanding with a passion to delight the customer through service.-Has the ability to handle complaints with a smile and is willing to build a long-term relationship with the customer.-Is able to influence and persuade the customer and handle exception management.-Has the ability to take ownership and work for early resolution and closure of customer issues.-Works accurately with eye for detail and has empathy for the customers situation. Company Industry Shipping / Freight Department/Functional Area Administration Keywords Customer service Logistics ERP Freight forwarding Cross functional coordination Excel Powerpoint Customer experience Management Relationship REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs Office Assistant Jobs in Dubai Receptionist Jobs in Dubai Office Coordinator Jobs in Dubai Administration Jobs in Dubai Logistics Jobs in Dubai Freight Forwarding Jobs in Dubai Shipping Jobs in Dubai Office Assistant Jobs in UAE Receptionist Jobs in UAE Office Coordinator Jobs in UAE Administration Jobs in UAE Logistics Jobs in UAE Freight Forwarding Jobs in UAE Shipping Jobs in UAE Office Assistant Jobs Receptionist Jobs Office Coordinator Jobs Administration Jobs Logistics Jobs Freight Forwarding Jobs Shipping Jobs General Consult UAE View Contact Details Contact Name/ Designation: - Website https://www.amitojobs.com/job/207768/office-assistant/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?