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Office Team Leader

Aggreko Middle East

Posted on August 1, 2019

3 - 4 years Dubai - United Arab Emirates

Bachelor of Business Administration(Management). Any Nationality

Opening 01

Job Description

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Purpose of the Job:
To ensure internal and external customer satisfaction through the timely, effective and efficient completion of a depots administrative processes.
To ensure compliance with Aggreko s policies and standards for Contract Management & Hire Desk functions.
Key Responsibilities:
• Supervision of the Hire Desk resources and functions within the depot on a day to day basis.
• Lead and motivate the office team.
• Ensure that Hire Agreements are complete with all information & required documentations.
• Ensure Contract Information is stored promptly and securely in the required Contract file system.
• Ensure that resources and work load are managed effectively within the team.
• Develop new idea's and solutions for improved efficiency of the team.
• Ensure that the Job Diary is updated daily with accurate information.
• Oversee and share of chairing of the daily Operations Call.
• Ensure standards and processes are followed, and to oversee the quarterly CDH audit and any annual QHSE/PLC audit for the Hire Desk processes.
• Ensure that Agreements and allocations are created/entered in a timely and accurate manner.
• Oversee the accurate reporting on a weekly and monthly basis for Flash, Wekkly & Monthly Income Statements.
• Monitor and coordinate Purchase Order expiry dates, renewals and Cash in Advance balance status.
• Monitor and coordinate the on-time Invoicing for all agreements.
• Responsible for checking and raising of Credit Notes for Area Manager or above approval.
• Monitor and coordinate the creation of new customer accounts, and the ongoing monitoring of credit limits with existing accounts.
• Oversee the Agent debt collection team in order to manage credit approvals/limits and improve collection and debtor days.
• To assist with cost saving initiatives and ensure the procurement policy if adhered to for 3 rd party purchases such as Transport, Cranes & Fuel.
• To assist the Area Manager and Analyst in producing accurate revenue forecasts.
• To assist the Area Manager and Operations teams to produce accurate fleet forecasts.
• To assist the Area Manager in other admin and office coordination duties.
• To lead the implementation of new systems and software within the Hire Desk department.
• Displays a commitment to Operational Excellence activities.
• Aggreko places a strong emphasis on Quality, Health, Safety and Environmental protection. It is a requirement and moral obligation of each employee to be actively committed and accountable for compliance to the Aggreko Health, Safety & Environmental policies, procedures and local legislation, and ensure completion and validity of all minimum QHSE training and objectives required by the company.
• Any other duties considered related essential for effective operations and service as requested.
Person Specification
• College Degree in administration or relevant qualifications
• Minimum 3 years of experience in related field
• Availability to travel as and when required
• Depot based job requires light physical effort
Desired Skills
• Well-developed interpersonal and communication skills
• Fluent command of English language, spoken and written
• Experience in an ERP system is desired
• Experience in leading and mangement of teams
• Effective planning organizational and time management skills
• Good Keyboard skills and computer literate
• High level of commitment and loyalty
• Quality oriented with attention to details and capable of working to deadlines
• Capable of working on his/her own initiative
• Able to work long hours in demanding conditions
ALWAYS ORANGE - AGGREKO VALUES & BEHAVIOURS:
BE DYNAMIC : Using our entrepreneurial passion to deliver & making great things happen.
• Act like Owners
• Stay Nimble
• Love what we do
BE EXPERT: Using our blend of experience, expertise & planning to keep us ahead of the game.
• Love the Discipline
• Use our expertise
• Excel under pressure
BE TOGETHER: Asking the best of each other, harnessing our skills and diverse


Administration

Desired Candidate Profile


• Well-developed interpersonal and communication skills
• Fluent command of English language, spoken and written
• Experience in an ERP system is desired
• Experience in leading and mangement of teams
• Effective planning organizational and time management skills
• Good Keyboard skills and computer literate
• High level of commitment and loyalty
• Quality oriented with attention to details and capable of working to deadlines
• Capable of working on his/her own initiative
• Able to work long hours in demanding conditions

Keywords

Office Team Leader

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Aggreko Middle East


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