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Officer-Consumer operations support

Gulf Bank

Posted on September 13, 2019

1 - 3 years Al Kuwait - Kuwait

Diploma. Any Nationality

Opening 01

Job Description

EMAIL JOB
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*
Job Purpose:-
Carry out smooth processing of account opening
applications for Direct Sales/Al-Amil/new GB staff, in addition to payments of Auto
Loans and Buyout Loans sold by the Direct Sales Team, adopting
best operational practices/processes for delivering timely results, and reports.
Account
Opening
Accurate data entry while opening
all types of accounts for Direct Sales, in addition to Al-Amil accounts and GB
new recruits accounts received from HR, ensuring checking documents for
validity and AML compliance, within the agreed SLAs.
Filing documents.
Transfer of funds for new Dana
accounts during campaigns.
DS
Operations Auto Loan
Check Loan documents and approve
on system
Setting holds on accounts for
Auto loans amount
Transfer of funds to Car Dealers
for the processing of car delivery
DS
Operations Buyout Loan loans
Check the loan documents and
information on email
Coordination with CRC to remove
the held loan amounts
Transfer of funds from customer
account to Local Banks for the settlement of the buyout loan.
DS
Operations Min. Of Justice Transfers
Check the documents received from
Legal to transfer the requested amount to Central Bank of Kuwait in favor of Ministry
of Justices Account.
Remove the holds set by Legal
Department
Transfer the held amounts from
customer account to MOJ account with CBK.
Send the advices to Legal Dept.
Generic
Accountabilities:
a) Communicate
with DS/AlAmil Branches and HR teams for missing/incomplete and pending
documentation.
b)
Work within defined policies and procedures and adhere to
compliance regulations


Banking / Financial Services / Broking

Accounts / Taxation / Audit / Company Secretary

Desired Candidate Profile

*
a ) Education
/ Qualifications:
-
Diploma/Degree
in commerce
b) Knowledge:
-
Good
knowledge in back office operations,
policies & procedures related to
account opening and Auto loans
c)
Experience:
-
Minimum 1year
in Branch Operations
d) Accreditation / Licensing: N/A
e) Generic & Specific Skills:
Good
communication skills in English/Arabic
(spoken & written)
Delivery
oriented & time management skills
Analytical
thinking and problem solver
Should
have flair for back office operations and organized thought process
Proficient
in handling systems
Proactive
in query resolution

Keywords

Officer-Consumer operations support

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Gulf Bank


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