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Experience
2 - 5 Years
Job Location
Other, Abu Dhabi - United Arab Emirates (UAE)
Education
Secondary School, Diploma, MBA/PG Diploma in Business Mgmt(Marketing)
Nationality
Any Arab National
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- The client provides a complaint resolution mechanism to the consumers of Licensed Financial Institutions (LFIs) and Insurance Companies.
- As a Consumer Happiness Officer, you will be on the front line of our Customer Happiness Centre to provide best-in-class customer service.
- You will be committed to helping consumers with their inquiries and directing them to the right support to help resolve their complaints against LFIs and/or Insurance Companies in a fair, efficient, and timely manner
Desired Candidate Profile
- High School Degree or Diploma in Banking/Marketing/Finance or any other related discipline.
- Proficient in the Arabic language and good command of English.
- 2 - 4 years of customer service experience.
- Working experience in the UAE would be an advantage.
Employment Type
- Full Time
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Finance
- Treasury
Keywords
- Consumer Happiness Officer
- Customer Relations
- Customer Happiness Manager
- Problem Solving
- Communication Skills
SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C
Rec Agency
Mr Sufyan - Consultant
Abu Dhabi Sharjah, Abu Dhabi, United Arab Emirates (UAE)