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Online Community Manager

Elkrem, Inc.

0 - 3 years Cairo - Egypt

Other(Other). Any Nationality


, Posted on June 6, 2018 1 Opening

Job Description

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We require an online community manager who can engage professionally and efficiently with our community of developers across online platforms (Bitcointalk, Reddit, Slack, Telegram .. etc.).
As an online community manager, you will be responsible for monitoring the online social platforms, giving and explaining information to users about Elkrem tools, understand and be able to explain technical terms to users and respond to queries.
Responsibilities
• Be the point of contact for developers and new members of Elkrem community.
• Engage in tech. conversations with developers across online forums and social media channels.
• Understand technical applications and how to explain these terms to the community.
• Answer questions and engage in community discussions relevant to Elkrem tools across our social media and chat forums.
• Motivate the community to contribute code, content, evangelize and act as references.
• Track metrics around the success of Elkrem community, including overall participation and downstream impact on our business.
• Organize and host events such as build nights and meet-ups for developers and enthusiasts.
• Present the company at tech. conferences.


Industry Type : IT - Software Services
Functional Area : Advertising / Media Planning / PR

Desired Candidate Profile

A tech. Savy geek with the ability to research and learn about new technologies.
• Interested in Blockchain technology and willing to engage in research to enhance understanding.
• Experience with customer support across social media, email or online chats.
• Excellent English writing and speaking skills. (Don t care about accents).
• Ability to answer tech. questions and engage with software developers.
• Strong organizational and relationship-building skills.
• Crypto-currencies or Blockchain knowledge is a plus.
• Experience in online community management.is a plus.
• Technical background is a plus.
• Active user of Reddit is a plus.
• Previous experience in content creation is a plus.
• 0-3 years of experience.

Keywords

Monitoring Social media Customer support Downstream Relationship building Manager Technology Management Research UPS Business Executive

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Elkrem, Inc.

About this Company
Elkrem builds software and hardware tools that help makers, engineers, and developers to build Internet-connected products that communicate with the Blockchain and other decentralized technologies. It was founded by the previous founders of Integreight that developed 1Sheeld, t hat was used by makers from over 90 countries.

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