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Experience
0 - 2 Years
Monthly Salary
AED 1,500 - 2,000 ($406 - $541)
Job Location
Remote (Company based out of Dubai - United Arab Emirates (UAE))
Education
Secondary School
Nationality
Any Arab National, Filipino
Gender
Female
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Title: Social Media & Customer Support Assistant Job Responsibilities: • Schedule and manage social media posts • Reply to customer messages and inquiries • Take and manage orders through Instagram, WhatsApp, TikTok, and Shopify • Message customers when orders are prepared and sent out for delivery • Learn and use Shopify, including: • Adding and managing orders • Creating discounts and sending discount codes • Adding and updating stock • Learn and use other platforms such as 3bayti, including: • Adding products • Managing stock • Processing and following up on orders • Send payment links and discount codes to customers • Provide good customer service at all times • Be available and responsive to customers • Learn fabric types and fabric colors • Advise customers on colors, styles, and options
Desired Candidate Profile
Requirements: • Able to speak English and Arabic, or at least understand • Strong communication skills • Experience with customer service or social media is a plus • Willingness to learn new systems and tools • Organized, reliable, and detail-oriented • Friendly, patient, and customer-focused
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Content Creation
- Customer Service
- Online Store Coordinator
- Online Sales Assistant
- E-commerce
- Marketing Campaigns
- Virtual Assistant
- Email Marketing
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Askaryline Tailoring
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