Operation Executive - Customer Service Overnite Parcels Express Posted on August 2, 2018 1 - 2 years Dubai - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB ¢ Manage large amounts of incoming calls.¢ Generate sales leads.¢ Identify and assess customers needs to achieve satisfaction.¢ Build sustainable relationships and trust with customer accounts through open and interactive communication.¢ Provide accurate, valid and complete information by using the right methods/tools.¢ Meet personal/customer service team sales targets and call handling quotas.¢ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.¢ Keep records of customer interactions, process customer accounts and file documents.¢ Follow communication procedures, guidelines and policies. Company Industry Logistics / Transportation / Warehousing / Courier Department/Functional Area Data Entry / Operations / Back Office Processing Desired Candidate Profile ¢ Strong phone contact handling skills and active listening.¢ Customer orientation and ability to adapt/respond to different types of characters.¢ Excellent communication and presentation skills.¢ Ability to multi-task, prioritize, and manage time effectively. Keywords Customer Service Executive Customer Complaints Operation Executive Management REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs Customer Service Executive Jobs in Dubai Customer Care Executive Jobs in Dubai Customer Support Executive Jobs in Dubai Data Entry Jobs in Dubai Customer Service Jobs in Dubai Customer Handling Jobs in Dubai Sales Jobs in Dubai Customer Service Executive Jobs in UAE Customer Care Executive Jobs in UAE Customer Support Executive Jobs in UAE Data Entry Jobs in UAE Customer Service Jobs in UAE Customer Handling Jobs in UAE Sales Jobs in UAE Customer Service Executive Jobs Customer Care Executive Jobs Customer Support Executive Jobs Data Entry Jobs Customer Service Jobs Customer Handling Jobs Sales Jobs Overnite Parcels Express View Contact Details Contact Name/ Designation: - Website https://www.bloovo.com/united-arab-emirates/jobs/dubai/freight-forwarding-cargo/operation-executive-customer-service-5983 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?