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Operation Manager- F&B

Shangri-La's Barr Al Jissah Resort & Spa

Posted on August 10, 2018

3 - 4 years Other - Oman

Bachelor of Hotel Management(Hotel Management). Any Nationality

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Job Description

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Job Summary/Purpose :
Operations Manager - F&B supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards and procedures. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed
• Oversee all aspects of the daily operation of the outlets.
• Supervise outlet staff
• Respond to guest complaints in a timely manner.
• Work with other managers and keep them informed of issues as they arise.
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
• Monitor quality of service in F&B outlet.
• Assist in menu planning and preparation.
• Ensure compliance with all local liquor laws, and health and sanitation regulations.
• Ensure compliance with SOP s in all outlets.
• Ensure compliance with requisition procedures.
• Be visible on the floor and assist staff as needed during each meal period.
• Conduct staff performance reviews in accordance with company standards.
• Ensure the training of employees on SOP s and technical job tasks.
• Interview candidates for F&B positions and follow standards for hiring approvals.
• Ensure overall guest satisfaction.
• Must be below the age of 40
• Minimum expeereince of 3 years as Restauarnt Manager in a reputed chain of hotels
• Degree / Diploma in Hotel Management
• Good computer skils - presenatations, reports
• Business Acumen - P&L Analyses, Budgeting
• Good English skillsnbsp

Hotels / Hospitality

Data Entry / Operations / Back Office Processing


Hotel Management Guest Satisfaction Compliance Supervisor Budgeting Training Monitoringiness Executive

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Shangri-La's Barr Al Jissah Resort & Spa

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