Operational Control Center Governance Engineer

Road and Transport, RTA Dubai

Job Title
Operational Control Center Governance Engineer - Enterprise Command & Control
Job Description
Operational Control Center Governance Engineer - Enterprise Command & Control

Position Overview
Roads and Transport Authority (RTA) is looking for an Operational Control Center Governance Engineer to support governance frameworks across all operational control centers, including the Enterprise Command & Control Centre (EC3). This role involves designing processes, analyzing operational data, improving communication frameworks, and supporting crisis management plans to ensure smooth multimodal transportation operations across Dubai.

Employment Overview
Job Location: Dubai, UAE
Industry: Civil Engineering
Function: Transportation Systems / Operations Governance
Gender: Any
Candidate Nationality: UAE Only
Job Type: Full-time

What You ll Do

* Assist in developing and enhancing governance frameworks for operational control centers (OCCs) to ensure compliance with RTA standards
* Conduct operational readiness drills, scenario planning, and performance monitoring to assess preparedness
* Compile and present reports on OCC performance, incident responses, and compliance to senior management
* Support the design and refinement of operational processes to improve efficiency and service delivery
* Analyze operational data to identify patterns, predict future needs, and recommend improvements
* Provide analytical and technical support for strategic decision-making and governance of large-scale events
* Assist in developing crisis management plans, conducting event simulations, and ensuring operational readiness
* Implement effective knowledge management practices to preserve critical information and ensure continuous improvement
* Foster innovation by exploring advanced technologies and methodologies for OCC operations
* Ensure compliance with operational standards, policies, and safety guidelines across all control centers

Ideal Profile

* Bachelor s degree in Civil, Transportation & Traffic, Computer, Electrical, or Mechatronics Engineering
* 0 2 years of relevant experience, preferably in operational control centers, transportation systems, or data analysis
* Strong skills in stakeholder management, data management, and basic reporting
* Excellent analytical abilities, communication skills, and attention to detail
* Ability to work in high-pressure, time-sensitive environments
* UAE Nationals only