Operational Excellence (OPEX) Engineer Manager

Eaton

Posted on 22 May

Experience

7 - 12 Years

Job Location

Dubai - United Arab Emirates

Education

Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Global Services Operating Model

  • Define, standardize, and continuously improve the global post order services execution model across hyperscale and colocation data center customers.
  • Ensure alignment between service offer design and real world execution capabilities across regions.

Operational Excellence & Continuous Improvement

  • Lead Lean, Six Sigma, and OPEX initiatives focused on improving safety, quality, delivery, cost, and customer satisfaction.
  • Identify systemic execution gaps and drive root cause corrective actions across engineering, project management, field services, and supply chain interfaces.

Performance Management & Governance

  • Establish global KPIs, dashboards, and review cadences for services execution performance.
  • Drive transparency and accountability through structured operating reviews and escalation mechanisms.

Post Order CoE Enablement

  • Partner with PMO, digital, and process owners to embed standard work, governance, and digital tools into daily execution.
  • Support global roll out of new service offers by ensuring readiness of processes, training, and execution standards.

Cross Functional Leadership

  • Influence and align stakeholders across regions and functions without direct authority in a highly matrixed organization.
  • Act as a connector between services, commercial, engineering, quality, and regional delivery teams.

Customer & Market Feedback Loop

  • Incorporate customer feedback, lessons learned, and operational insights into continuous improvement of service offers and execution models.

Desired Candidate Profile

Bachelor s degree in engineering, Operations, Business, or a related field from an accredited institution.

  • Minimum of 7 years of progressive experience in operations, services execution, operational excellence, or continuous improvement, preferably in complex, global, project based environments.
  • Lean Six Sigma Black Belt or equivalent certification.

10+ years of progressive experience in operations, services execution, operational excellence, or continuous improvement, preferably in complex, global, project based environments.

  • Experience supporting data center, mission critical infrastructure, power systems, or industrial services.
  • Background in services transformation, execution standardization, or global CoE models.
  • Experience supporting data centers and mission critical electrical infrastructure (grey/white space ecosystems, commissioning/startup environments, or power services).
  • Prior involvement in services offer commercialization, post order execution models, or lifecycle services.
  • Strong analytical mindset with experience developing dashboards, KPIs, and performance insights.
  • Exposure to large, programmatic customers (e.g., hyperscale or global accounts).

Company Industry

Department / Functional Area

Keywords

  • Operational Excellence (OPEX) Engineer Manager

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Eaton

Dubai serves as a strategic hub for Eaton s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long term investment in growth, collaboration, and capability building.

Eaton's Global Data Center Segment is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and cloud, data centers are under pressure to be more high-performing, sustainable and cost-effective than ever, without compromising resilience or security.

Read More

https://eaton.eightfold.ai/careers/job/687236132540

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