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Operations Account Manager (IT & Software)

Minds

Posted on January 14, 2020

3 - 5 years Cairo - Egypt

Any Graduation, Other(Other), Bachelor of Technology/Engineering(Any, Other Engineering). Any Nationality

Opening 01

Job Description

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Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed


IT - Software Services

Data Entry / Operations / Back Office Processing

Desired Candidate Profile

Relevant work experience in the account management or HR management
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• BSc in Human Resources Management, IT or relevant degree

Keywords

Operations Account Manager (IT & Software)

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Minds


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