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Operations Assistant Manager

Farah Leisure

Posted on January 13, 2020

1 - 2 years Abu Dhabi - United Arab Emirates

Secondary School. Any Nationality

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Job Description

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At Farah, we thrive on seeing happy guests, colleagues, and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness... one smile at a time.
As the Operations Assistant Manager, your role will be to ensure efficient operation of rides and attractions, communicating with other departments regarding operational needs and enhancing the delivery of the experience for all Guests who visit Yas Waterworld.
Your role will include:
• Compile duty schedules for your assigned area on a monthly basis ensuring that annual leave plans support operational readiness and ensure sufficient time off to Colleagues
• Plan, book and deliver on and off job training as required to ensure best possible service standards as well as Colleague development
• Openly communicate appropriate and useful information through various channels to include department meetings and briefings
• Ensure departmental policies, procedures and performance standards are being implemented and maintained throughout their area
• Review departmental policies, procedures and performance standards to ensure these are up to date, correct and propose changes as appropriate to ensure high levels of customer service
• Obtain and maintain an International Lifeguard Training Program Instructor License
• Manage daily operation of the Park, including Team Leader, Lifeguard and Guest Relations Officer supervision
• Conduct safety audits daily and record results as directed
• Perform pre-operational inspections of rides, slides and attractions and communicate any items of note
• Work at heights, in water, and in extreme temperatures, outside, year-round
• Ensure that all manufacturer guidelines and SOPs regarding ride dispatch and Guest safety are followed

Hotels / Hospitality

Data Entry / Operations / Back Office Processing

Desired Candidate Profile

As an ideal candidate you will need to have:
• Higher secondary or Diploma
• SCUBA diving certification
• International Lifeguard Training Program or experience
• Swim 200 meters, non-stop, using front crawl or breast stroke
• Previous waterpark or theme park experience
• Excellent communication and advanced time management skills
• Training and performance evaluation and proven c onflict resolution skills
Interested in this opportunity? Apply now


Operations Assistant Manager


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Farah Leisure

Founded in the year 2008, Farah Experiences LLC is one of the leading providers of world-class entertainment experiences in the Middle East. Headquartered in Abu Dhabi, the company is a wholly owned subsidiary of the Miral Asset Management LLC. Working in partnership with some of the world’s mo st iconic brands, it manages and operates two popular theme parks, namely:

• Ferrari World Abu Dhabi – The world’s first Ferrari-branded theme park, it is also one of the largest indoor theme parks with over 20 Ferrari-inspired rides and attractions.

• Yas Waterworld – The unique award-winning water theme park offers 45 exciting rides, slides and attractions.

The company is all set to open the doors of its third theme park, which is the Warner Bros. World Abu Dhabi in 2018. The park will offer a unique experience through its six sections – Metropolis, Gotham City, Cartoon Junction, Bedrock, and Dynamite Gulch.

As an employer, Farah Experiences LLC offers a wealth of opportunities to its employees by designing a clear career path to help them achieve their personal goals. The company is constantly looking for highly-talented and skilled individuals to join its team and build a rewarding career for themselves.

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