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Operations Coordinator - Oil & Gas

Kuehne & Nagel Logistics

Posted on November 15, 2019

2 - 3 years Kuwait - Kuwait

Bachelor of Business Administration(Management). Any Nationality

Opening 01

Job Description

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Do you always put customers first? If yes, this is the perfect opportunity to join Kuehne + Nagel`s, operation team. Your Role The selected candidate will manage operational & commercial requirements for the In-Plant client. This includes export & import, Air & Sea operations in addition to customer-facing duties including customer service, expediting and working together on financial activities. Your Responsibilities
• Process all export/import bookings, documentation and dispatch requirements accurately and within agreed timeframes.
• Ensure that document processing requirements meet agreed customer service standards and company requirements.
• Check all rates are checked and accurate at all times.
• Monitor the shipments and ensure they are being processed correctly.
• Provide quotes of carrier s services and rates to prospective clients.
• Liaise with other departments as required to develop positive working relationships to ensure compliance and to limit unnecessary delays.
• Manage customer complaints in a manner that provides explanations and puts customer at ease.
• Process financial related queries immediately and ensure
meaningful resolutions to queries
Your Skills and Experiences
• Bachelors degree in Business Management or a similar discipline.
• Several years of professional experience in similar roles within the logistics industry specifically in Oil & Gas business.
• Solid operational hands on experience in Air & Sea Freight businesses is a must.
• Willingness to work in a team, able to drive business and operate under high-pressure.
• Excellent communication skills in English. Arabic is a plus.

Installation / Maintenance / Operations / Repair


Operations Coordinator - Oil & Gas


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Kuehne & Nagel Logistics

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