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Operations Executive - Offline

Nirvana

3 - 4 years Cairo - Egypt

Any Nationality


, Posted on June 6, 2018 1 Opening

Job Description

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Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system
• Creates and maintains reservations records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications
• To always update and keep up with the new properties
• Answer inquiries by clarifying desired information; researching, locating, and providing information
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests
• Assist customers with the planning and bookings aspect of their queries


Industry Type : Travel / Tourism
Functional Area : Data Entry / Operations / Back Office Processing

Desired Candidate Profile

Minimum 3 years of experience reservation field, administrative work, and data encoding in the system
• Excellent communication and written skills in English language
• Multi-tasking and time management skills
• Excellent computer skills (MS Office in particular)
• Excellent Problem-solving skills
• Excellent Negotiating skills
• Knowledgeable with hotels and other hospitality industries details
• Expertise in countries and cities information around the world
• Knowledge in marketing strategies

Keywords

Operations Executive MS Office Hospitality Operation Executive Operations research hospital operations Administration work Time management Reservation Research

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Nirvana

About this Company
Nirvana Travel & Tourism was established in 2007. In the past few years we have become the number one full-fledged tour operator company in Abu Dhabi and the UAE. Our intention is to become the most well-known tour operator company in the world.


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