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Operations Manager


Posted on September 11, 2019

8 - 9 years Abu Dhabi - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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• Works with General Manager and Board of Directors to execute vision and operating plans
• Partners closely with Chalhoub services teams on a day to day basis
• Designs and implements efficient and effective policies that contribute to a strong operational culture and ensures optimal customer and partner experience
• Manages outside counsel and works with the Board and JV partners to ensure that contractual obligations are being met
• Builds the operational infrastructure to support stores operations and supply chain management
• Shares responsibility for IT/POS solutions for the organization
• Owns the relationship with JV partners to managing compliance of licensing agreements
• Oversees HR and benefits for store and corporate employees, ensuring the development of a healthy culture that promotes diversity and transparency across all levels of the organization
• Manages warehouse operations and inventory management. Ensuring that stores have the right products at the right time and that online orders are processed in in a timely manner
• Sets up and oversees customer and partner support processes

Experience: 3 years
Bachelor degree
• Minimum 8 years’ leadership experience in retail, consumer products or a consumer facing business
• Proven track record of operational excellence
• Ability to lead external vendors and partners in delivering projects on time and on budget
• Clear and effective communicator
• Self starter with ability to execute on business priorities with little hand holding
• Proven ability to understand complex concepts and work cross-functionally
• Demonstrate initiative, persistence, ability to problem solve, and enthusiasm for learning new skills
• Excellent organizational skills to juggle many tasks without losing sight of the highest priority items
• Strong interpersonal skills and ability to influence and motivate people at all levels across a broad variety of job functions
• Operates and thrives in chaotic and ambiguous situations
• Previous start-up (or small growth division within a large organization) a plus
• Arabic fluency a plus

Salary: to be discussed
Employment visa provided
Transportation provided
Housing provided
Medical insurance provided

Data Entry / Operations / Back Office Processing


Operations Manager


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