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Operations Specialist

Filkhedma

Posted on January 14, 2020

1 - 3 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Achieving the target orders set by the company goals (Completed Orders)
• Solving all the problems in the day between technicians and customer in the live day ( technicians did not have tools or customer did not pay )
• Coordinate with customer care to solve live follow-ups tickets
• Tracking the technicians to complete orders without issues
• Daily report with all lateness and down orders and transportation and incentive to technicians at live day
• Solve the wrong booking and push in technicians to accept the orders ( No technicians Unavailable )
• Weekly report to all technicians need training in APP


Other

Data Entry / Operations / Back Office Processing

Desired Candidate Profile

Ability to analyze and improve operational processes.
• Strong people management and organizational skills.
• Excellent communication skills, both written and verbal.
• Strong problem-solving and time management skills.
• Detail-oriented
• Able to work under a flexible schedule

Keywords

Operations Specialist Consumer Services

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Filkhedma


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