Operations Supervisor Dulsco Group

Job Description

Roles & Responsibilities

Desired Candidate Profile

• Responsible for overseeing the deployment of resources at client sites. Effectively manage the day to day manpower deployment /operations and meet the expectations and targets of the client while adhering to safety procedures, government rules and regulations.

• Monitor Time & Attendance and ensure timely collection for Payroll closure.

• Keep records of all employee issues and coordinate with Welfare & HR for counseling or issuance of disciplinary letters Perform frontline service recovery if required and escalate problems that they are unable to handle.

• Understand safety precaution and HSE procedure that the client is instructing our employees to abide by Educate employees on the importance of following client safety procedure, working atmosphere, rest areas/timings and duty timings Coordinate with relevant Operational staff including Timekeepers and Transport on timely reporting to duty and maintain deployment status ensuring full attendance Develop a detailed understanding on the types of activities that will be undertaken by the employees deployed at the client site .

• Be aware of client requirements, manpower types and category, level of knowledge, expected performance etc. Conduct regular tool box talks and quality inspections at site and ensure workmanship is maintained as per client’s requirements Ensure the employees are oriented on client requirements through commonly spoken language Conduct checks on staff performance; ensure that all PPE are used in the correct manner and take action against staff who do not comply.

• Generate daily and weekly performance reports.
  Will be accountable and responsible for duties as described in the HSE roles and responsibilities document of IMS Understand and implement the company safety policies and procedures as described in the Dulsco integrated management system Perform supervisory role for Seaport operations and manage deployment of manpower as per the requirement Handle contingencies and arrange immediate replacements against no-shows.
  Ensure that staff adheres to the code of conduct and meet the minimum grooming and hygiene standards.
  Ensure attendance sheets are prepared properly and forwarded to DEO (data entry operator) within 24hrs Ensure the discipline of the staff reporting to him including but not limited ensuring that breaks are documented, proper documentation are submitted.