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Operations Support Officer (Top Urgent)

HR Advisory

1 - 2 years lebanon - Lebanon

Any Nationality

, Posted on June 8, 2018 1 Opening

Job Description

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Resolving service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintaining financial accounts by processing customer adjustments. Recommending potential services to management by collecting customer information and analyzing customer needs. Preparing service reports by collecting and analyzing customer information.
Following up the shipping with the operational team and the client.
Finding and contacting debtors to arrange debt payoffs in coordination with the accounting department.
Provide administrative support to the Freight manager to enable efficient team management and delivery of team functions.
Keeping accurate records and reporting on collection activity.
Taking actions to encourage timely debt payments.
Acting as a first point of contact: dealing with correspondence and phone calls.
Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive.
Booking and arranging travel, transport and accommodation to management.
Organizing events and conferences.
Reminding the manager/executive of important tasks and deadlines.
Implementing and maintaining procedures to facilitate and to control the operations work.
Liaising with staff, suppliers and clients.
Updating and recording the data on the system.
Preparing, compiling, and submitting reports on work activities and operations.
Responsible for the operations tasks and working closely to implement tasks as directed by the management.
Simple administrative and office work (filing, organizing, controlling the documents).
Contributing to team effort by accomplishing related results as needed.
Performing other related duties as assigned or requested.

Industry Type : IT - Software Services
Functional Area : HR / Human Relations / Industrial Relations


Team management Operations Freight Administration operational support Financial accounting Accounting Senior Executive Management

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