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Client of HireLebanese

2 - 3 years Beirut - Lebanon

Any Nationality

, Posted on May 16, 2018 1 Opening

Job Description

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Operator is needed for a company located in Beirut.
Role and Responsibilities
Follows up on customer complaints, and informs all departments and personnel about complaints consequently.
Provides adequate solutions to the customers complaints under the supervision of the Customer Service Manager.
Attends and assists visitors at any moment directly to solve customer complaints, observations or recommendations.
Submits daily, weekly and monthly reports to the Customer Service Manager.
Handles lost and found stock and registers them on a tracking log to be submitted to the Customer Service Manager.
Makes announcements for all shows, parades and events when required
Prepares outgoing emails to customers and sends email to all internal personnel regarding the customers inquiries.
Answers and provides information to customers inquiries through phone calls and emails.
Prepares daily checklists.
Reviews and updates the customers and their info on the system.
Organizes schools lunch and exit time with the Facility Services department.
Qualifications and Education Requirements
High School degree or Bachelor s degree in Business Administration or any other alternative field
University Students can apply.
Presentable/ well groomed
Communication skills
Customer Service Skills

Industry Type : Automotive / Automobile / Auto Accessories
Functional Area : Data Entry / Operations / Back Office Processing


Customer service Business administration Customer complaints Supervision Business Executive

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Client of HireLebanese

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Website https://www.hirelebanese.com/jobdetails.aspx?id=152881

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