Order Fulfillment & Logistics Manager Subs

Technogym

Employer Active

Posted 55 min ago

Experience

5 - 9 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are looking for an Order Fulfillment & Logistic Manager to ensure the efficient execution of the Order to Cash (OTC) process, from order confirmation to delivery and installation (D&I). You will play a critical role in delivering an exceptional customer experience while maintaining cost efficiency. This role involves managing third-party logistics (3PL), optimizing logistics costs, and supporting sales forecasting processes to achieve business objectives.

Your Impact

  • Oversee the end-to-end Order to Cash process, ensuring customer expectations are met regarding experience and cost efficiency.

  • Ensure the implementation and achievement of KPIs related to TECHNOGYM CARE activities.

  • Proactively manage 3PLs, ensuring compliance with Service Level Agreements (SLA) and delivering a superior D&I customer experience.

  • Collaborate with the sales team to minimize backlog, reduce slippage, and support sales objective achievement.

  • Ensure accurate and compliant invoicing, adhering to local fiscal laws and IFRS Group Revenue Recognition policies.

  • Assist the Country Manager in developing accurate and reliable sales forecasts (monthly, quarterly, semester, year-end).

  • Maintain high standards of data quality, consistency, and reliability in order processing and portfolio management.

  • Guarantee an effective Close the Loop process, aligned with Technogym policies.

  • Promote governance and compliance within the Order to Cash process.

  • Drive continuous improvement in logistic costs, stock optimization, and lean, effective OTC processes.

  • Build and lead a competent, customer-oriented, and engaged team.

Desired Candidate Profile

Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You have a high degree of empathy. You are hands-on and willing to play the game on the field, supporting the team, as well as proactive and capable of being a change agent.

What you should bring:

  • Proven experience in Order Fulfillment, Logistics Management, or a related field, ideally within a dynamic and customer-focused environment.
  • Minimum of 5-7 years of relevant experience, with demonstrated expertise in managing end-to-end logistics and order fulfillment processes.
  • Strong understanding of warehouse management, delivery & installation processes, and importation (overseas).
  • Financial acumen and cost management capabilities.
  • Proficient in project management, problem-solving, negotiation, and analytical skills.
  • Strong leadership that inspires colleagues and customers, combined with team management and high empathy.
  • Fluent in English (mandatory).
  • Advanced skills in MS Office and experience with ERP/WMS systems.

Company Industry

Department / Functional Area

Keywords

  • Order Fulfillment & Logistics Manager Subs

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Technogym


https://careers.technogym.com/job/Dubai-Order-Fulfillment-&-Logistics-Manager-Subs-DU/1396182033/