Home Jobs in Algeria Jobs in Algiers Support Engineer Jobs in Algiers Support Engineer

OSS Support Engineer

Ericsson

Posted on December 3, 2019

3 - 4 years Algiers - Algeria

Any Graduation, Bachelor of Technology/Engineering. Any Nationality

Opening 01

Job Description

EMAIL JOB
Email sent successfully.


Date: Dec 2, 2019
Job Summary:
We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.
As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are expected to travel internationally and work in different cultural environments. The technical development is rapid and you are responsible for continuously keeping your competence and skills up to date.
Working as a support engineer will require a broad knowledge within telecom and Datacom, covering both hardware, software and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.
Job Responsibilities:
• Customer Issue handling
• Handling of dedicated support
• Software Update Management (SUM) handling
• Developing and maintaining relationships
• Identifying new business opportunities
• Performing on-call duties when required
Key Qualifications:
• Min 3 years of experience in a technical role: Integration Engineer, Support Engineer or similar
• Domain experience: OSS (Operations Support Systems) domain
• Good troubleshooting skills for OSS products or similar ( OSS , ENM , ENIQ , etc.)
• Good knowledge on the following areas would be a plus ( Database , Unix/Linux , VMWare and Java )
• Negotiation & argumentation skills
• Planning & organizing skills
• Delivering results & meeting customer expectations
• Presentation & communication skill
• French and English fluency is required
Position is based in Algiers (Algeria).


Engineering

Keywords

OSS Support Engineer

REPORT THIS JOB

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Ericsson


View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private

or