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Outlet Manager - Italian Restaurant

Raffles Hotels and Resorts

3 - 4 years Abu Dhabi - United Arab Emirates

Any Graduation. Any European National


, Posted on May 1, 2018 1 Opening

Job Description

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We are excited to find the next Heartist Outlet Manager to join the Raffles Dubai team!
Raffles Dubai promises exceptional standards of service inherent of the Raffles brand and complemented by Arabian hospitality values. Our aim is to keep the Raffles Brand Promise of being an oasis for the Well-Travelled, offering Emotional Luxury to all our distinguished guests.
Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
If you are looking for a dynamic environment for growth, please join us as a Outlet Manager.
Summary of Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
To consistently provide thoughtful, caring and sincere service
The Outlet Manager will be responsible for the Italian fine dining outlet
Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed
Handle guest concerns and react quickly and professionally
To assist in the recruitment and training of F&B Colleagues
Balance operational, administrative and Colleague needs
Conduct regularly scheduled departmental meetings
Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
Have full knowledge of all Outlet menus
Manage the departmental budget
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
Qualifications:
Previous Food and Beverage leadership experience required and preferably Italian speaker
Previous Point of Sale System experience required
Computer literate in Microsoft Window applications required
University/College degree in a related discipline preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
Constant standing and walking throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps


Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Keywords

Hospitality Service Recruitment Luxury Operations Computer literate Administration Policies Windows Sanitation

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Raffles Hotels and Resorts


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