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Outlet Manager - Italian Restaurant

Raffles

2 - 3 years Dubai - United Arab Emirates

Any Nationality


, Posted on May 1, 2018 1 Opening

Job Description

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We are excited to find the next Heartist Outlet Manager to join the Raffles Dubai team!
Raffles Dubai promises exceptional standards of service inherent of the Raffles brand and complemented by Arabian hospitality values. Our aim is to keep the Raffles Brand Promise of being an oasis for the Well-Travelled, offering Emotional Luxury to all our distinguished guests.
Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
If you are looking for a dynamic environment for growth, please join us as a Outlet Manager.
Summary of Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
•To consistently provide thoughtful, caring and sincere service
•The Outlet Manager will be responsible for the Italian fine dining outlet
•Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed
•Handle guest concerns and react quickly and professionally
•To assist in the recruitment and training of F&B Colleagues
•Balance operational, administrative and Colleague needs
•Conduct regularly scheduled departmental meetings
•Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
•Have full knowledge of all Outlet menus
•Manage the departmental budget
•Follow outlet policies, procedures and service standards
•Follow all safety and sanitation policies when handling food and beverage
•Other duties as assigned


Industry Type : Hotels / Hospitality
Functional Area : Data Entry / Operations / Back Office Processing

Desired Candidate Profile

Qualifications:
•Previous Food and Beverage leadership experience required and preferably Italian speaker
•Previous Point of Sale System experience required
•Computer literate in Microsoft Window applications required
•University/College degree in a related discipline preferred
•Excellent communication and organizational skills
•Strong interpersonal and problem solving abilities
•Highly responsible & reliable
•Ability to work well under pressure in a fast paced environment
•Ability to work cohesively as part of a team
•Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
•Constant standing and walking throughout shift
•Occasional lifting and carrying up to 20 lbs
•Occasional kneeling, pushing, pulling, lifting
•Occasional ascending or descending ladders, stairs and ramps

Keywords

Hospitality Service Recruitment Luxury Operations Computer literate Administration Policies Windows Sanitation

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Raffles

Founded in the year 1887, Raffles Hotels & Resorts is an award-winning, luxury international hotel company. The company’s first property to open was Raffles Hotel, Singapore. Over the years, the company has expanded its portfolio which currently comprises over eleven properties. From secluded r esorts to city hotels, Raffles has its presence in key locations around the world including Singapore, Cambodia, China, UAE, Saudi Arabia, Seychelles, and Paris. In UAE, the hospitality giant has its property (Raffles Dubai) in Dubai. Raffles Dubai is strategically located on Sheikh Rashid Road which is considered to be the premium business and shopping district of the city.





With a compelling mix of cultures and styles, every hotel in the Raffles family has its own individual personality, with its own story to tell and its own sense of place. However, each one is proud to draw on the original Raffles tradition of delivering thoughtful, personal and discreet service.





Together, as a global community of hospitality leaders, Raffles Hotels & Resorts is committed to cultivating a culture in which its colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of the guests, but opportunities for employees to grow in their career within Raffles’s incredible brands around the world. The company is committed to building a highly engaged workforce and creating a great workplace culture.

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