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Outlet Manager (M venpick Hotel Dubai Media City)

Movenpick Hotel

Posted on August 8, 2018

2 - 3 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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1.To conduct regular training sessions with the assigned team in line with the departmental SOP s i.e. guest care, service standards, up-selling approach, product knowledge, etc.
2.To conduct on the job training of future Assistants Outlet Manager s if the situation calls for.
3.To prepare and issue duty schedules for the assigned team.
4.To ensure the proper appearance (condition of uniforms) and grooming of assigned staff members.
5.To evaluate the performance of the assigned team and initiate internal promotions.
6.To handle the welcome and seating of arriving guests with the assistance of the hostess.
7.To ensure that under no circumstances the entrance door is left unattended.
8.To maintain a professional / friendly relationship with the outlet patrons.
9.To establish and update the outlet s database of regular guests.
10.To tour the outlet and all related areas frequently ensuring the highest possible cleanliness and maintenance standards.
11.To report any equipment failures/problems to the Maintenance Department.
12.To pass any maintenance requests to the Maintenance Department.
13.To participate in any Training/Developments schemes as recommended by senior management.
14.To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
15.To resolve guest complaints immediately.
16.To ensure that all mise-en place is done according to the whole day s service requirements.
17.To be actively involved in the outlets promotional activities.
18.To establish a close working relationship with the kitchen and liaises with the chef about menu changes, menu presentations and live cooking activities in the outlet.
19.To control / counter signs all store requisitions (operating material, food products and beverages) and ensures their accurate delivery.
20.To attend all regular Food & Beverage departmental meetings and conduct s daily briefings to maintain an open communication within the assigned team.
21.To take part in the month end inventory with the cost controller to ensure that closing stocks are recorded as accurate as possible.
22.To carry out other related assignments or tasks entrusted by the Food & Beverage management from time to time.
23.To have a complete understanding of and to adhere to M venpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.
24.Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.


Hotels / Hospitality

Administration

Desired Candidate Profile


a. posses at least two (2) years of experience in a similar role (preferably in a five (5) star property) in Dubai
b. preferably with previous pre-opening experience in a similar role
c. proficient in Micros
d. proficient in Word, PowerPoint, Excel
e. an excellent team player
f. has a high degree of emotional intelligence , remains rational and calm under pressure and is open-minded and excited by cultural and professional diversity.

Keywords

Operations Senior Management Relationship Powerpoint Inventory Training Database Hostess Cooking Manual

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Movenpick Hotel

Located in Al Dhafra Region, Abu Dhabi, Nawah Energy Company is the leading nuclear operator, contributing to the UAE’s civil nuclear program. The company was founded in 2016 as a subsidiary of Emirates Nuclear Energy Corporation (ENEC). It is a result of the joint venture between ENEC and Kore a Electric Power Corporation (KEPCO). Nawah Energy Company ensures adherence to the highest international standards of safety, quality and security, while maintaining operational transparency. Nawah plans to generate 5,300 megawatts of low-carbon electricity from 2020, and meet around 1/4th of the total electricity requirements of the UAE, while improving the quality of life.





Nawah Energy Company aims to protect the UAE environment by reducing carbon dioxide emissions by 12 million tons annually. It is a multinational, multicultural and Emirati-led company, which provides a dynamic work environment to top national and international talent and offer them with opportunities to grow. The company looks out for qualified and dedicated professionals with the ability to perform well as per the business requirements. Offering competitive remunerations and a good word environment to cater to the dynamic requirements of the esteemed clients, Nawah Energy Company aims at building a multi-skilled workforce.



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