Under the guidance of the Medical Services Manager, the Patient Access Coordinator provides the ASG-KU Army Health Clinic (USAHC) with patient registration duties, office administrative maintenance, filing support functions, and medical customer service.
MAJOR JOB ACTIVITIES:
Registers eligible patients by obtaining and verifying demographic information through interaction with patients, and then enters this information in clinic’s database. Instructs and assists patients in completing necessary documents and appropriate sign in logs.
Schedules appointments with United States Army Health Clinic (USAHC) providers; often requires coordinating directly with physicians, dentists, nurses, physician assistants (PA), medics and other medical personnel.
Initiates and maintains military personnel medical/dental records in accordance with Army regulation 40-66, the Privacy Act if 1974, and HIPAA.
Assist in training new personnel on these procedures.
Coordinates closely with clinic staff, Medical Service Supervisor.
Must be willing to work on holidays, short notices, all shifts, overtime and assigned to any Medical location in Kuwait. Vacation scheduling will also be dictated by mission requirements and determined independent from spouse if applicable.
Performs other duties as required and directed by PAS and Medical Services Manager.
MATERIAL & EQUIPMENT DIRECTLY USED:
Personal computer, laptops, scanners, printers, faxes, other network equipment and other general office equipment.
Work is generally office environment. However, duties will involve the conduct of work in the outdoors with a potential exposure to extreme climatic conditions including frequent dust storms, and high temperatures – up to 130 degrees in the summer months. Potential exposure to chemical or biological agents could exist. Employee use of Personal Protective Equipment (PPE) in certain areas is required. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision and hearing protective devices. Candidate must comply with all Fire, Safety and post policies. Normal work week is 48 hours, but must be able to work overtime or nights as required; to include, holidays.
Work may require heavy lifting (up to 65 pounds), stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical or biological agents.