Patient Access Representative-Patient Access

Sheikh Shakhbout Medical City

Maintains a professional attitude and appearance all time
Demonstrates strong customer service skills to interact positively with external and internal customers.
Performs scheduling/registration/admission activities. Gathers demographic, insurance, and other information from patients and accurately enters into HIS.
Verifies financial eligibility and insures completion of supported documents/approvals upon scheduling/registration activities completion.
Performs billing, reconciliation and cashier activities.
Ability to multitask in a fast-paced environment.
Develops and meets personal/team qualitative and quantitative targets
Participates in departmental meetings and activities.
Accepts working different shift duties according to the necessity of the operational hours, including morning and night shifts. Also during weekends and holidays.
Participates in cross-functional teams and committees as appropriate.
Facilitates and involves with ongoing training
Performs any other tasks according to the job requirements.
Liaises with other staff/departments and handles communication.
Accountabilities
Punctuality: attends assigned work are according to work schedule, commits to be consistently present in the work place during working hours.
Ability to multitask and maintain strong attention to detail
Customer service: maintains a positive attitude and high standards of customer service.
Accuracy: accurate information collection and validation, and data entry.