This Job is Old and Position Might be Filled Performance Specialist National Bank of Dubai Posted on July 6, 2018 5 - 6 years Dubai - United Arab Emirates Bachelor of Technology/Engineering(Computers). Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB * Department Description:Effective capacity management has become a critical differentiator for Group IT Capacity management is a key means with which Group IT teams can address their core operational objectivesBrief Description:Capacity management is a critical endeavor for Emirates NBD Group IT to get more out of our IT investments Without comprehensive effective capacity management Group IT teams have to resort to being reactive rather than proactive This makes it difficult to manage current infrastructure capacity demands and also significantly hinders Group ITs ability to support emerging requirements and initiativesDetailed Description:Core operational objectives includeMaximizing resource utilization in order to reduce investments and costsAddressing the increasingly pressing demand to support business agilityImproving visibility and transparency in terms of how business users are consuming IT resourcesUnderstanding the usage of infrastructure and IT services and the maximum capacity of each IT componentContinually monitor IT resource usage and promptly identify capacity issues provide to Emirates NBDs capacity trending information to allow for forecasting future capacity requirementsLiaising with Incident and Problem management to assess impact of Capacity related threshold reaches and to improve Services performanceProactively providing predictive capacity forecasts through the use of modeling trending baselining and other techniquesDeveloping and proposing scenarios for addressing capacity constraints and define associated costs risks and benefits of eachAccumulating information for all new or changed infrastructures and define expansion requirementsProduction regular review and revision of the Capacity Plan in line with the organizations business planning cycle identifying current usage and forecast requirements during the period covered by the planEnsuring all changes are assessed for their impact on capacity and performance and attending CAB meetings when appropriateProducing regular management reports that include current usage of resources trends and forecastsReporting and presenting on discoveries that could impact components of the infrastructure to partners at all levelsJob Requirements:Develops and maintains one or more defined communication channels andor stakeholder groups acting as a single point of contact Gathers information from the customer to understand their needs and detailed requirements Facilitates open communication and discussion between stakeholders using feedback to assess and promote understanding of need for future capacity changes in services products and systems Agree Changes to be made and the planning and implementation of Change Maintains contact with the customer and stakeholders throughout to ensure satisfaction Captures and disseminates technical and business informationValues expertise and capitalizes on the knowledge and skills of others within the organization Contributes own expertise to achieve outcomes for the business unitEnsuring that there is sufficient capacity to meet service level targetsEnsure performance testing is carried out on new and modified IT servicesProactively provide sufficient IT capacityProduce and maintain Capacity PlanEnsure that capacityrelated incidents and problems are addressedEnsure the creation maintenance and use of a Capacity Management Information SystemCMISAssesse the capacity impact of new change requestsParticipate on the Change Advisory BoardCAB as neededMonitor IT capacity levels compare actual levels against targets and address shortfallsBuilds and sustains positive relationships with team members stakeholders and clients Proactively offers assistance for a mutually beneficial relationship Anticipates and is responsive to clients and stakeholder needs and expectationsTakes personal responsibility for meeting objectives and progressing work Shows initiative and does what is required Commits energy and drive to see that goals are achievedConfidently presents messages in clear concise and articulate manner Focuses on key points and uses appropriate unambiguous language Selects the most appropriate medium for conveying inAdditional Details:Bachelors degree in Computer Engineering Computer Science Information Systems or other related field is highly preferred however equivalent work experience will not be overlooked5 years of experience in performance and capacity management and working with associated tool sets4 years of experience in Finance Banking industry2 years of experience in ITIL Service Management processes Capacity ManagementUnderstanding of General IT Service Management policies procedures and best practicesHave understanding and experience in a capacity management background covering cloud server storage networks virtualized environments applications databases and associated tool setsMust be good at budgets and math since forecasting statistical analysis and modeling are part of the jobSelf Driven Goal OrientedConceptual thinking strategic orientation team leadership analytical thinking innovation flexibility integrity Company Industry Banking / Financial Services / Broking Department/Functional Area IT Software Keywords Analytical Business planning Computer science Performance testing Operations Capacity management IT services Problem management Service level ITSM Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. 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If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Performance Specialist Jobs also searched Dubai UAE All Jobs Performance Specialist Jobs in Dubai IT-Software Jobs in Dubai ITIL Jobs in Dubai Service Management Jobs in Dubai Problem Management Jobs in Dubai Capacity Management Jobs in Dubai IT Services Jobs in Dubai Performance Specialist Jobs in UAE IT-Software Jobs in UAE ITIL Jobs in UAE Service Management Jobs in UAE Problem Management Jobs in UAE Capacity Management Jobs in UAE IT Services Jobs in UAE Performance Specialist Jobs IT-Software Jobs ITIL Jobs Service Management Jobs Problem Management Jobs Capacity Management Jobs IT Services Jobs Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?