Practice Senior Manager (Tech/AI) - Sustainability

Bain & Company

Over the past two decades, Bain has formalized Industry and Capability areas, internally known as "Practices", integral to how Bain wins and delivers results to its clients. A Practice can be considered a business unit of Bain & Company. The role within a Practice is primarily focused on supporting our client-facing partners and case teams to deliver great client and people success stories. This can include, at times, client-facing work.

Specifically, the Practice defines and implements their strategy and allocates resources to:

• Boost Bain's knowledge and expertise in the sector or capability: co-create, shape and manage innovative perspectives and products to help the business win more projects, and to serve clients more effectively and efficiently
• Prioritize clients and enable them to reach their full potential
• Develop partner team and capabilities
• Build the practice's brand and reputation externally

For an overview of Bain's Industry and Capability Practice architecture, visit www.Bain.com . Sustainability (which covers environmental, social, and governance issues) is an increasingly important topic for our clients. In the Sustainability Practice, we help our clients make critical decisions that impact the core of their business strategy related to sustainability strategy, environmental and social impacts of operations, stakeholder engagement, and sustainability-related growth and cost opportunities. We work to ensure that sustainability efforts are anchored in business fundamentals and demonstrate a clear return on investment - and that those efforts are then firmly embedded within our clients' strategy and operations. Read more about our Sustainability consulting services to learn more about our work.

As Practice Senior Manager (Tech / AI), you'll lead the strategy and execution of tech- and AI-enabled tools that drive growth and innovation for our clients and teams. You will oversee the development and deployment of priority digital tools, ensuring they deliver measurable impact across the Sustainability practice. You'll also shape the development of Bain's AI for Sustainability solution set, helping to shape its direction and developing products for clients. You will also work closely with our AI- and digital-focused Vector practices to embed AI responsibly and effectively into their client offerings. In this role, you'll help shape the product roadmap, oversee delivery, and serve as a key liaison between Bain's leadership, consulting teams, and our broader innovation ecosystem. The role requires close collaboration with Bain's internal engineering and product teams (e.g., the Core Innovation Team), external technology partners, Bain's Sustainability Partners, and other experts globally to build or partner on innovative technology solutions. You will also be a critical member of the Sustainability Practice, and your analytical, interpersonal, creative thinking, business management and leadership skills will be called upon from day one. You will work alongside the Practice team to become a critical contributor to help achieve the Practice's annual and longer-term goals which includes driving global collaboration, supporting case teams to drive results with clients, building new intellectual property (IP), increasing our visibility and reinforcing our competitive differentiation externally.

The scope of work is flexible but will likely fall into the following main categories.

Practice strategy, planning, and operations

• Manage a product management backlog of Sustainability related IP items
• Lead the tech/AI budget and resource planning in partnership with Bain's internal engineering and product teams (e.g., Bain's Core Innovation Team)
• Monitor developments in AI and emerging technologies and help translate these into practical insights, tools, or trainings to upskill colleagues across the practice

Solution design, development, deployment, and delivery

• Oversee, develop, and execute priority tool development (e.g., turning IP and innovation into impactful tools)
• Use product thinking to shape digital and AI-enabled sustainability solutions - translating customer or user needs into actionable features and priorities
• Support development and piloting of AI-driven sustainability solutions by building and testing proof-of-concept models in collaboration with engineering teams and/or forging partnerships with technology providers
• Contribute to digital and AI scaling efforts by identifying opportunities to embed automation, analytics, and emerging technologies that enhance delivery and impact
• Assess and recommend AI and digital tools, guiding build vs. buy decisions and leading third-party vendor assessments for sustainability-related technologies
• Collaborate with other teams to ensure sustainability is embedded in broader AI solutions and products within Bain
• Provide hands-on support for clients and case teams (e.g., leveraging technology solutions and supporting on proposals)

Practice communications and teaming

• Work effectively cross-practice and cross-functionally; proactively share and solicit information across the practice, focusing on key implications
• Contribute to a culture of innovation by surfacing new ideas, sharing learnings from pilots, and championing the use of emerging technologies within the practice
• Support impact tracking and feedback loops for piloted tools and IP to inform iteration and broader scaling
• Serve as a bridge between sustainability and digital transformation teams, ensuring AI-driven solutions align with both business and sustainability impact goals
• Train and informally coach junior team members