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Premier Customer Service Specialist

Client of 4jobnews

1 - 2 years Dubai - United Arab Emirates

Master of Arts, Any Graduation. Any Nationality


, Posted on June 12, 2018 1 Opening

Job Description

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Job Description:
• Answered all incoming call for VVIP customers.
• Resolved customer complaint, complete productivity report & provide both substantive and technical assistance.
• Managed solid client relationships, acted as a liaison with appoint personnel to effectively resolve any client issue.
• Assisted customers with credit line increases/decrease inquiries, disputes and account.
• Answered general questions regarding navigation of the website as well as account information.
Requirements:
• Candidate must possess at least a Diploma, Advanced/Higher/Gradudate Diploma, Bachelor s Degree, Post Graduate Diploma, Professional Degree, any field.
• Strong communication and negotiation skills.
• Ability to multitask.
• Excellent verbal and written communication skills.
• 1 years experience in contact centre is a must.


Industry Type : Recruitment / Placement Firm / Executive Search
Functional Area : Helpdesk / Customer Service / Telecalling

Keywords

Customer service Management

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Client of 4jobnews


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