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Presales Engineer (Arabic Speaker)

ESET

Posted on May 17, 2018

1 - 2 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Description
ESET's goal is to make sure that everybody can enjoy the breathtaking opportunities that technology offers. Today, our security solutions allow more than 110 million users to make the most of the digital world.
Presales Engineer is responsible for developing, training and supporting ESET partners and customers with focus on quality working and customer satisfaction.
Key Responsibilities
• Deliver pre-sales technical presentations, demonstrations, POCs and consultations to ESET customers and partners.
• Work closely with the sales team in order to achieve targets.
• Demonstrate feasibility of ESET products solutions during the qualifying process, confirm the products meet the prospect's requirements, and assist sales in technical qualification.
• Document and record all activity and communication with customers over telephone and email in the company's CRM system.
• Provide also after sales support to ESET customers and partners when it is required.
• Takes accountability for ownership and escalation of all after-hours issues when it is required.


IT - Software Services

Sales / Business Development

Keywords

CRM After sales support Customer satisfaction Manager Technology Presales Training Focus

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ESET


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Website https://eset.workable.com/j/E597C1E822


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