Presales Specialist
IKEN Technology
Posted on 6 Oct
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Experience
3 - 5 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are seeking a Presales Specialist with strong E-commerce experience (3+ years) to support our sales team in positioning and selling digital commerce solutions.
The role involves working with clients to understand requirements, designing tailored solutions, preparing proposals, and supporting the sales cycle with technical and business expertise.
- Work with the sales team to qualify e-commerce opportunities and understand client needs.
- Prepare and deliver tailored solution demos, presentations, and proof-of-concepts.
- Map client requirements to platform capabilities (Shopify, Magento, WooCommerce, Salesforce Commerce, etc.).
- Prepare RFP/RFQ responses, solution documents, and commercial proposals.
- Collaborate with product, technical, and operations teams to design end-to-end e-commerce solutions (storefront, payments, logistics, CRM, etc.).
- Provide insights on competitor offerings and market trends to strengthen proposals.
- Maintain presales materials: presentations, case studies, templates.
- Assist in contract negotiations with functional/technical input.
- Ensure client satisfaction during presales engagement, building trust for long-term partnerships.
Desired Candidate Profile
- Bachelor s degree in Business, IT, Marketing, or related field.
- +3 years of experience in E-commerce (sales, presales, business analysis, or solutions consultancy).
- Strong knowledge of e-commerce platforms and ecosystems (payment gateways, shipping/logistics, ERP/CRM integrations).
- Excellent presentation, communication, and client-facing skills (Arabic & English).
- Ability to translate business requirements into technical/functional solutions.
- Proficiency with CRM and presales tools (e.g., Salesforce, HubSpot, Jira).
Company Industry
- IT - Software Services
Department / Functional Area
- Sales
- Business Development
Keywords
- Presales Specialist
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