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Principal Engineer Customer Support

Information System Associates

2 - 3 years United Arab Emirates - United Arab Emirates


, Posted on February 23, 2018 1 Opening

Job Description

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We Have:
• An open mind for new ideas.
• You ll join a team of passionate and talented colleagues within a fast paced, fun & friendly, collaborative environment with exposure to continuous learning and improved working life.
• 5-day work week with flexible duty hours.
• Paid annual leaves plus public holidays.
• Competitive salaries plus generous benefits including Insurance.
You Have
• The followings in yourself:
• Honesty;
• Have the succeeding together concept;
• Takes ownership;
• Be outstanding as average is simply not good enough for us;
• Professional communication, presentation, and negotiation skills;
• Ability to work in a fast paced environment with minimal direct supervision;
• The understanding of true potential to the software through ensuring that our responses are provided both timely and accurately within SLAs;
• The problem-solving skill in an effective and measured manner. You ll be working with technical teams as well as non-technical teams, so you ll need to be able to translate business needs and problems into technical solutions;
• The sense of contributing to a detailed and comprehensive knowledge base to comprehend the client request;
• The passion for enhancing customer satisfaction by utilising best practices for diagnosing and remediating customer issues to the greatest degree possible;
• Plan, design, and author effective test cases;
• Ability to manage multiple tasks and projects simultaneously;
• The skills to carries out bug fixes for minor issues and applying patches (Java, J2ee, Oracle database, Spring, Hibernate, Struts 2, Jquery, javascript, (Jboss and tomcat) as application servers, unit testing, etc );
If you wish to work with us, you should be sending your resume to careers@accelaero.com


Industry Type : IT - Software Services
Functional Area : Engineering

Keywords

Principal Engineer Customer Support Javascript Struts Hibernate jQuery JBoss Tomcat Test cases Unit testing Ideas Customer satisfaction

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Information System Associates


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