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Principal Program Manager - FBA MENA

Q Tech General Trading LLC

Posted on July 10, 2018

8 - 9 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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The MENA Marketplace team is seeking a big-thinker, influencer and problem solver to take Souq.com Fulfilled By Souq (FBS) program to the next level. Role is the single-threaded FBA product leader for Middle East, responsible for driving product vision, strategy, roadmap, implementation, and adoption with shared P&L goals for the 3P Seller business on Souq.com
The leader will work in close partnership with the Operations (Supply Chain, Trans, FC Ops), Tech, Retail and Finance teams. Further, s/he will serve as a key member of the leadership team to define and deliver Middle East FBA goals.
Souq.com, an Amazon Company, is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 41 million visits to its catalogue of more than 8.5 million unique products in 35 different categories. Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online. With more than 4,000 employees, Souq.com has offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India.
The successful candidate will have a supply chain and program management background, be detail-oriented, skilled at global supply chain strategies, and excel in creative problem solving and program management. S/he will have a wide range of responsibilities including forecasting and strategic planning, collaborating with key partners to improve performance, and helping to optimize seller experience.
S/he will be able to work in a fast-paced environment, creatively solve complex issues and build scalable mechanisms of continuous improvement.
Keys to success in this role include exceptional program management, strong communication and collaboration skills, and analytic skills. The candidate needs to be able to coordinate across multiple work streams, and be able to communicate clearly appropriate triggers and actions.

Internet / E-commerce / Dotcom

Sales / Business Development

Desired Candidate Profile

Bachelor s degree in Business, Engineering or a Supply Chain/Operations discipline
8 years of relevant work experience in management, process improvement and/or digital/high-technology companies/products
8 years of experience managing cross-functional international projects and programs with tight deadlines
Track record of working in an ambiguous environment and demonstrated the ability to define processes that can scale
Experience in supply chain or operations
Excellent written and verbal communication skills, building relationships
Strong leadership skills and experience managing people
Demonstrated ability to work in different systems and making recommendations on improvements for both systems and processes
Willingness to roll up sleeves and do what needs to get done to consistently deliver results Professional traits that are not unique to this position, but necessary for Amazon leaders:
Exhibits excellent business judgment
Hires great people, develops great people
Has relentlessly high standards
Thinks strategically, but stays on top of tactical execution
Expects and requires innovation of their team
Thinks big and has convictions
Is action and results oriented
Is highly analytical and structured
Has the innate ability to inspire passion in others
Is a superb negotiator


Forecasting Analytical Improvement Strategic Planning Continuous Improvement Supply Chain Operations Manager Program Management Retail Business Management E-Commerce


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Q Tech General Trading LLC

Founded in the year 2005, Souq.com is one the largest e-commerce sites in the Arab world. The award-winning retail business and an online marketplace allow SMEs, merchants, brands and distributors to distribute their products online. The website claims to attract over 35 million visits to its cat alog which features over 1.5 million unique products from 30 different categories. Some of the most popular product categories featured on the website are consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products. The company has its offices in UAE, Egypt, Saudi Arabia and Kuwait. It also has Product and Engineering centers in India and Jordan.

Souq has an employee base of more than 3,000 employees. The company offers competitive salaries and benefits to all its employees. Being a strong believer of employee-employer partnership, it promotes skill training, leadership development, and personal transformation to help them learn and grow along with the business.

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