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PRO Coordinator

Mandarin Oriental Hotel Group

Posted on July 5, 2018

5 - 6 years Dubai - United Arab Emirates

Diploma(Other). Any Nationality

Opening 01

Job Description

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• Departmental:
• Updating and maintaining the PRO database e.g. scanning of passports, labour contracts, labour cards and visa details.
• Scanning of all Education Certificates onto the PRO Database.
• Organising for passports and/or labour cards to be given to colleagues if required in PRO's absence.
• Tracking of entry dates of new starters for visa purposes.
• Assisting colleagues and managers with day to day PRO queries.
• Ensuring all relevant documentation and information is forwarded to the PRO.
• Visiting various external departments e.g. Embassies, Traffic, Etisalat, Banks.
• Liaising with PRO & HR with regards to:
1. New starters - documents required to process employment &/or visit visas
2. Leavers - documents required to cancel/transfer visas
3. Weekly report to HR team on progress of visa status of new starters
• Ensuring company compliance with labour laws and ad hoc duties as required by both PRO & HR.
Skills & Qualifications
• Qualified candidate should have at least 5 years relevant experience.
• Previous hotel experience is required.
• Presently residing in the UAE.
• Excellent Arabic and English communication skills.
• Must have a valid UAE driving license.
• Outstanding communication skills, both written & verbal.
• A confident individual, able to communicate and interact effectively with all levels of an organization.
• Applicable job-related skills as per accountable duties.
• Strong administration and organization skills with a proven ability to juggle many tasks simultaneously in a busy work environment.
• Advanced computer skills in Word, Excel, PowerPoint, Publisher etc.
• Ability to demonstrate tact and diplomacy in an environment of confidentiality with the right balance of common sense, empathy, and business acumen.
• Must be able to remain focused and calm in a busy, and often hectic, office environment.

Hotels / Hospitality



Labour Laws Compliance Powerpoint Database Focus Banking Exceliness Executive


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Mandarin Oriental Hotel Group

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